Job Description

Located in the heart of downtown Fredericton, the

Crowne Plaza Fredericton - Lord Beaverbrook

is a premier riverside destination known for its warm Maritime hospitality, elegant accommodations, and outstanding culinary experiences.

Maxwell's Restaurant

, our signature dining venue, offers guests locally inspired cuisine in a relaxed yet refined atmosphere. We are currently seeking a professional and enthusiastic

Host

to join our dynamic team and provide a welcoming first impression that reflects the high standards of the Crowne Plaza brand.

Job Summary:

As a Host at Maxwell's, you are the face of the restaurant and play a critical role in delivering exceptional guest experiences. You will greet and seat guests, assist with menu knowledge, monitor service satisfaction, and help maintain smooth dining operations.

Key Responsibilities:

Warmly greet and welcome guests upon arrival and thank them as they leave Assist guests with menu choices, including providing information on daily specials Monitor guest satisfaction throughout their visit and address concerns promptly and professionally Clear, clean, and reset tables quickly to ensure a tidy dining environment Perform opening and closing procedures as assigned Assist with daily side duties and support service staff as needed Uphold professional conduct and appearance at all times Communicate effectively with colleagues and management to ensure seamless operations Follow all health, safety, and alcohol service regulations as per provincial and company standards Consistently deliver attentive, courteous, and timely service to all guests

Skills & Qualifications:

Team-oriented with strong communication skills Organized, efficient, and able to multitask in a fast-paced environment Professional demeanor and a guest-first attitude Able to manage challenging situations with calm and confidence Flexible availability, including evenings, weekends, and holidays Passionate about hospitality and exceeding guest expectations Bilingual in English and French is considered a strong asset
Job Type: Part-time

Pay: $16.41 per hour

Benefits:

Company events Discounted or free food Employee assistance program On-site gym On-site parking
Ability to commute/relocate:

Fredericton, NB: reliably commute or plan to relocate before starting work (required)
Work Location: In person