Job Description

Job Summary:

We are looking for a friendly, organized, and welcoming Host/Hostess to be the first point of contact for guests at our casual and lively pub-style restaurant known for great food, drinks, and service. As a host, you'll create a positive first impression, manage the flow of guests, and help ensure a smooth and enjoyable dining experience from the moment people walk through the door.

Key Responsibilities:

Greet guests warmly and with a smile as they arrive. Manage waitlists and reservations using a seating chart or reservation system. Assign guests to tables in a fair and efficient manner, balancing server sections. Provide accurate wait time estimates and communicate updates clearly. Answer phone calls and provide basic information about the restaurant, menu, and hours. Monitor dining room, bar, and patio areas to anticipate table availability. Assist with menus, high chairs, and any guest needs upon arrival. Help maintain cleanliness and organization in the host stand, lobby, and entry area. Thank guests as they leave and invite them to return. Support the team with other front-of-house tasks as needed.

Qualifications:

Previous hosting or customer service experience preferred, but not required. Excellent interpersonal and communication skills. Positive attitude and strong sense of hospitality. Ability to stay calm under pressure and in a fast-paced environment. Comfortable working with reservation systems or seating software (training provided). Reliable, punctual, and professional appearance. Flexible availability including evenings, weekends, and holidays.

Physical Requirements:

Able to stand and walk for extended periods. Able to lift up to 20 lbs occasionally. Able to move quickly between tasks and areas of the restaurant.

What We Offer:

Fun and friendly team environment Opportunities for advancement within the restaurant
Job Types: Part-time, Permanent

Pay: $17.20 per hour

Benefits:

On-site parking
Experience:

Customer service: 1 year (required) hosting: 1 year (preferred)
Licence/Certification:

Smart Serve (required)
Work Location: In person