Host/hostess

Langley, BC, CA, Canada

Job Description

Job Summary


We are seeking a friendly and efficient Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, creating a welcoming atmosphere and ensuring a smooth dining experience. This role requires excellent communication skills, a passion for customer service, and the ability to manage reservations and seating arrangements effectively.

Duties



Greet guests warmly upon arrival and provide them with menus. Manage the flow of guests in the dining area, ensuring timely seating while maintaining a pleasant atmosphere. Answer phone calls with professionalism, taking reservations and providing information about the restaurant. Collaborate with servers and kitchen staff to ensure seamless service delivery. Maintain cleanliness and organization of the host stand and dining area. Assist in managing waitlists during busy periods, communicating wait times accurately to guests. Utilize POS systems, including Micros POS, to process orders and manage guest requests efficiently. Provide exceptional guest services by addressing inquiries and resolving any issues promptly.

Experience



Previous experience in guest services or hospitality is preferred. Familiarity with food service operations is a plus. Strong customer service skills with a focus on creating memorable dining experiences. Excellent communication skills, both verbal and written, to interact effectively with guests and team members. Experience with POS systems, particularly Micros POS, is an advantage. Prior restaurant or hotel experience will be beneficial in understanding the fast-paced environment of our establishment. Join us in delivering outstanding hospitality while enhancing your career in the vibrant food service industry!
Job Type: Part-time

Pay: Up to $17.85 per hour

Expected hours: 10 - 25 per week

Benefits:

Discounted or free food On-site parking Store discount
Work Location: In person

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Job Detail

  • Job Id
    JD2604658
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Langley, BC, CA, Canada
  • Education
    Not mentioned