We are seeking a friendly and organized Host/Host to join our dynamic team at Chucks Roadhouse Bar & Grill. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your exceptional guest service skills will ensure that every visitor feels welcomed and valued. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Duties
Greet guests warmly upon arrival and escort them to their tables.
Manage reservations and waitlists efficiently to optimize seating.
Provide menus and inform guests about daily specials or promotions.
Communicate effectively with the kitchen and waitstaff to ensure smooth service.
Handle guest inquiries and concerns with professionalism and courtesy.
Maintain cleanliness and organization of the host/host station.
Assist with phone etiquette by answering calls promptly and providing information about the restaurant.
Support food service operations as needed, including assisting servers during busy periods.
Requirements
Previous experience in guest services or hospitality is preferred.
Strong communication skills to interact effectively with guests and team members.
Familiarity with POS systems is a plus but not required; training will be provided.
Ability to multitask in a fast-paced environment while maintaining attention to detail.
A friendly demeanor with a passion for customer service.
Availability to work flexible hours, including evenings and weekends.
Must be able to stand for extended periods and perform light physical tasks as needed.
Join us in creating memorable dining experiences for our guests!