Job Description

Job Overview

We are seeking a friendly and organized Host/Hostess to join our dynamic team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to greet guests warmly, manage reservations, and ensure a smooth flow of service in our restaurant. The ideal candidate will possess excellent communication skills and a passion for providing outstanding guest services.

Responsibilities

Greet and welcome guests as they arrive at the restaurant with a warm and friendly demeanor. Manage reservations and seating arrangements efficiently to optimize guest flow. Provide menus and inform guests about daily specials or promotions. Assist in coordinating the waitlist during busy periods to ensure timely seating. Take orders and handle payments from guests. Communicate effectively with servers and kitchen staff to ensure seamless service. Handle phone inquiries with professionalism, providing information about the restaurant's offerings. Maintain cleanliness and organization of the host/hostess station and dining area. Address guest concerns or complaints promptly and courteously, ensuring satisfaction. Conduct inspections of dining areas and equipment, ensuring all are in proper condition, and reorder supplies or equipment as necessary.

Skills

Strong guest services skills with a focus on hospitality and customer satisfaction. Excellent communication skills, both verbal and written, to interact effectively with guests and team members. Familiarity with POS systems is advantageous. Ability to multitask in a fast-paced environment while maintaining attention to detail. A positive attitude and a willingness to learn about menu items and restaurant operations. Experience in hotel settings can be beneficial but is not required. Join us in creating memorable dining experiences for our guests!

Education

A minimum of secondary education (or equivalent) is required.
Job Types: Full-time, Permanent

Pay: $16.50 per hour

Expected hours: No less than 30 per week

Work Location: In person