Job Description

Job Overview: Join our team as a Host/Host at Georgian Bay Family Restaurant and play a vital role in creating a welcoming and enjoyable dining experience for our guests. As a Host/Host, you will be the first point of contact for customers, setting the tone for their visit to our establishment. Your exceptional customer service skills and friendly demeanor will ensure that guests feel valued and well taken care of from the moment they arrive. Responsibilities: - Greet guests as they enter the restaurant with a warm and friendly welcome - Seat guests and manage reservations to ensure efficient table turnover - Provide accurate wait times and monitor waiting lists - Assist in maintaining a clean and organized lobby area - Answer phone calls and take reservations with professionalism - Collaborate with servers and kitchen staff to ensure smooth operations - Handle guest inquiries and resolve any issues promptly and courteously Requirements: To thrive in this role, you should have the following skills: - Prior experience in customer service, preferably in a restaurant or hospitality setting - Strong communication skills to interact effectively with guests and team members - Knowledge of basic food service procedures and POS systems is a plus - Ability to multitask in a fast-paced environment while maintaining a positive attitude - Excellent phone etiquette and the ability to handle inquiries efficiently - A passion for providing exceptional guest services If you are enthusiastic about delivering top-notch customer service, enjoy working in a dynamic restaurant environment, and have a knack for creating memorable guest experiences, we invite you to apply for the Host/Host position at Georgian Bay Family Restaurant. Join our team and be part of delivering outstanding hospitality to our valued guests.

Job Types: Full-time, Part-time, Permanent

Pay: $17.20-$19.39 per hour

Benefits:

Flexible schedule On-site parking
Experience:

Hospitality: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person