Job Description

Overview

We are seeking a friendly and professional Host/Hostess to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a pleasant dining experience. The ideal candidate will have a passion for hospitality, excellent communication skills, and the ability to manage guest interactions with grace and efficiency.

Responsibilities

Greet guests warmly upon arrival and escort them to their tables. Manage reservations and ensure efficient seating arrangements. Provide menus and inform guests of daily specials or promotions. Maintain an organised waiting list during busy periods. Communicate effectively with kitchen staff and servers to ensure smooth service flow. Address guest inquiries or concerns promptly and courteously. Assist in maintaining cleanliness and organisation of the front-of-house area. Handle phone calls with professionalism, providing information about the restaurant and taking reservations as needed.

Skills

Previous restaurant or hotel experience is highly desirable. Strong hospitality mindset with a focus on guest services. Excellent communication skills, both verbal and written. Ability to remain calm under pressure in a fast-paced environment. Familiarity with serving practices is beneficial. Proficient phone etiquette for handling inquiries and reservations. A team player who can work collaboratively with colleagues to enhance the guest experience. Join our dynamic team as a Host/Host, where your contributions will help shape memorable dining experiences for our guests!
Job Types: Full-time, Part-time

Pay: $17.85-$67.97 per hour

Expected hours: 10 - 40 per week

Experience:

hosting/expo-ing: 1 year (preferred)
Work Location: In person