Job Description

About Durham College

Durham College (DC) is leading the way as a post-secondary institution, offering an innovative and transformative student experience and hands-on learning opportunities. With this focus top of mind for our students and our employees, DC is proud to be one of the fastest-growing colleges in the province and annually ranked as one of the GTA's Top 100 employers.

The college offers a wide range of market-driven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, justice, media, art and design.

With a focus on experiential learning, DC graduates are known for having the skills and knowledge employers need. More than 104,000 alumni represent the college, both locally and around the world.

Serving the Durham Region and Northumberland County communities for over 50 years, with campuses in Oshawa and Whitby, the college offers over 12,500 full-time post-secondary and apprenticeship students access to more than 145 full-time post-secondary programs - including four honours bachelor degrees and nine apprenticeship programs. Led by over 1,860 full- and part-time staff, DC has an estimated annual economic impact of more than $913 million on Durham Region.

Position Information:

Schedule subject to change and flexibility to schedule evenings/ weekends may be required. Current hours Friday and Saturday evenings and Thursday evening where needed.

Durham College is looking for a dynamic hospitality professional with a passion for customer service, teamwork and student success to take on an exciting role in the award-winning W. Galen Weston Centre for Food (CFF).

The Host/Expeditor will be involved in front of house operations of Bistro 67, Catering and Events both on-site and offsite. The Host/Expeditor acknowledges the CFF's field-to-fork and sustainable mission.

Reporting to the General Manager the incumbent will be involved in the day-to-day operations of Bistro '67 specifically service performing duties including, but not limited to, opening and closing the restaurant, cleaning, event set-up and teardown, hosting, expediting etc. Employees will be required to maintain service excellence including being mindful of allergies.

The successful candidate will need to ensure tasks are completed in a timely manner, and focus on customer service to support Durham College, Bistro '67 and Centre for Food standards.

Key responsibilities of this position include:

• Maintains overall cleanliness and organization of service areas
• Follow proper sanitation and safety standards within designated work areas
• Responsible for delivering exceptional customer service for Bistro '67
• Maintains product knowledge including menus, wine lists, cocktail recipes.
• Anticipates guests' needs continually and fulfill them appropriately
• Complies with AGCO standards for alcohol service in the restaurant as well as CFF events both on-site and offsite
• Assists with event set-ups, assure reservations are in place, Bistro 67 tables set to standard, aware of all unique/ specific customer requests prior to service
• Supports the open and closure of the restaurant by following opening/ closing checklists
• Motivated to perform other duties as assigned

Qualifications:

The successful incumbent will possess demonstrated customer service skills and have at least 1 year of experience in the hospitality industry. Safe Food Handling certification an asset. Smart Serve certification is required. The incumbent will possess good communication skills, be able to work under pressure, be a self-starter and demonstrate the ability to exercise good judgment and initiative.

Required Skills

Hourly rate: $15.50

Required Experience

Hours: Up to 24 hours per week; scheduling based on operations and event activity

Please apply below by submitting your cover letter and resume to the online portal. Applications will be accepted until November 24, 2022. Competition number SP22-50.

This position is located at 1610 Champlain Avenue, Whitby. .