Job Description

Come join the The Longhorn Saloon team - where the party happens!

About Gibbons:

Core Purpose

Making People Happy

Vision

To be the most trusted and recommended brand by our team, our guests, and the communities we serve.

Values

Encourage Trust


Have Fun


Show Kindness


Lead with Purpose


Commit to Excellence


If the above aligns with your values and career aspirations, we'd love to work with you!

The Role:

The legendary Longhorn Saloon is looking for customer service oriented individuals to join our Front of House team! You'll contribute to creating unforgettable experiences for our patrons and hosting some of the biggest patio parties!


We are currently looking for

Door Hosts

and

Support

.

Responsibilities:

Greet guests warmly as they arrive at the venue, providing a positive and welcoming first impression. Manage the entry queue efficiently, maintaining order and minimizing wait times. Verify guests' identification and age to ensure compliance with legal drinking age requirements. Monitor guest capacity and regulate entry to maintain a comfortable and safe environment. Collaborate with team to ensure venue safety and security. Monitor the crowd and guest behavior inside the venue to prevent disturbances and enforce rules. Assist in handling and diffusing tense situations or conflicts between guests professionally and safely. Escort disruptive guests off the premises in a respectful manner, following venue protocols. Handle guest inquiries, complaints, and feedback professionally and effectively, escalating issues to management when necessary.

Requirements:

Positive attitude and passionate about Making People Happy. Customer service focused. Excellent communication with team members and guests. Comfortable working in a fast-paced environment. 19+ years old. Serving it Right certified. Hospitality experience is an asset.

Wage and Team Perks:

$17.85 hourly wage plus TIPS! 50% off F&B across our Gibbons Venues. 50% off for Team Members and 20% off for friends and family with The Adventure Group. 25% off for Team Members and 20% off for friends and family at The Adara. 20% off The Spa at Whistler. 3rd party perks at a variety of local businesses. * Company events!