Job Description

Company Description

Join us at our unique property, Sheraton Suites Calgary Eau Claire - managed by Accor under the Fairmont brand and operating as a franchised Marriott property. Our team is committed to excellence, open, welcoming & engaged. Our workplace has a family feel and we work together towards common goals while assisting one and other on a daily basis.

Sheraton Suites Calgary Eau Claire is designed for those in pursuit of adventure, joy and relaxation. Located downtown, our sophisticated hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince\'s Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire, Calgary\'s Urban Resort.

What is in it for you:

• Employee benefit card offering discounted rates in Accor & Marriott worldwide for you and your family
• Food & Beverage discounts at Sheraton Suites Calgary Eau Claire & Fairmont Palliser
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!

As a Host, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Greet guests upon arrival and direct them to their seats with warm and personalized service
• Utilize and assist with managing Open Table reservation system
• Assist servers with expediting food and beverage items
• Assist in maintaining restaurant tidiness and completing side duties
• Have full knowledge of beverage lists and promotions
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards, as well as all safety and sanitation policies related to food/beverage handling

Qualifications

Your experience and skills include:

• Alberta ProServe certification is required
• Previous service experience an asset
• Previous point of sale system experience an asset, but not required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible and reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\'s limitless possibilities.

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That\'s why you\'ll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London\'s The Savoy, New York\'s The Plaza, and Shanghai\'s Fairmont Peace Hotel. Our teams are guided by values of Respect, Trust, Innovation, Guest Passion, Sustainable Performance and Spirit of Conquest; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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Accor