Job Description

As a Supervisor you will have the following responsibilities:

Staff Management:

Supervising, and assist with training.

Ensuring staff adhere to company policies and procedures.

Addressing staff performance issues and providing constructive feedback.

Participating in the hiring process as required.

Customer Service:

Greeting guests, seating them, and ensuring a positive dining experience.

Serving & Bartending when required.

Addressing customer complaints and resolving issues promptly and effectively.

Ensuring prompt and friendly service.

Monitoring customer satisfaction and identifying areas for improvement.

Dining Room Operations:

Ensuring the dining room is clean, tidy, and well-organized.

Preparing the dining room for service.

Maintaining a high standard of cleanliness and hygiene in the dining area.

Quality Control:

Ensuring that food and service meet quality standards.

Monitoring food preparation and presentation.

Ensuring that all staff are knowledgeable about the menu.

Financial Responsibilities:

Assist management team to control costs.

Processing payments and issuing gift cards.

Server cashouts.

Completing End of Day reports.

Other Duties:

Assist with opening and closing procedures.

Assist with events or catering.

Assist with off-site ventures.

May assist in developing menus or beverage promotions as requested.

This position requires recent or current Full Service Restaurant supervising experience.

Candidates that do not meet the qualifications will not be considered for the position.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Benefits:

Dental care Discounted or free food Extended health care
Experience:

Supervising: 2 years (required) Customer service: 2 years (required) Restaurant (Full Service): 2 years (required)
Licence/Certification:

Smart Serve (required) Food Handler Certification (preferred)
Work Location: In person