Job Description

Job Number:

J1023-0334

Union:

UNIFOR

Salary:

$23.53 - $24.63/Hour

Job Title:

Hospitality Service Representative - Temporary Part- time - Belleville

Job Status:

Temporary Part Time

Department:

HOSPITALITY SERVICES

Site:

QHC Belleville General Hospital

Job Category:

Support Services Careers

Number of Positions:

1 -->

Hours:

8 hour - days, evenings, nights including weekends and call ins

Belleville General Hospital (BGH) sits on the shore of the stunning Bay of Quinte. The City of Belleville features a mix of small-town charm and big-city amenities. It is a growing city, with exciting culinary experiences, sheltered waterways for boating and ice fishing, fun festivals and entertainment, beautiful trails and golf courses, a popular farmer\'s market, unique shops and services, as well as popular big box and large-scale retail.Belleville General Hospital is the largest of Quinte Health\'s hospitals, with two medicine units, critical care (ICU), a lively emergency department, a wide range of surgical and diagnostic services, a busy maternal child unit, a children\'s treatment centre, inpatient and outpatient stroke and rehabilitation care, inpatient and outpatient mental health services, and the regional Dr. Douglas A. MacIntosh Cancer Clinic. BGH works closely with the other three Quinte Health hospital teams, as well as regional and provincial health centres to serve our communities.Working at Belleville General Hospital provides countless opportunities for growth and experiential learning. The inter-professional environment is supportive, friendly and nurturing, with an infusion of new staff learning from seasoned, knowledgeable colleagues. You feel a real sense of teamwork, energy and enthusiasm in the air at BGH, and an overwhelming desire to make a difference.

Position Summary

The Hospitality Service Representative (HSR) reports to the Team Lead of Hospitality Services. HSRs are responsible for the cleaning of patient care units, transporting patients, stocking of medical supplies at the bed side as well as operating cleaning.

Required

• Grade 12 education or equivalent combination of education and experience,
• Ability to communicate effectively with customers and co-workers,
• Must be able to work well in a team environment,
• Must be positive and contribute actively to workplace solutions,
• Demonstrated concern for the care and comfort of patients,
• Ability to read, follow instructions, and basic math skills,
• Must have satisfactory work performance in present position,
• Must have previous proven good attendance record,
• Must be able to perform heavy lifting,
• Ability to be flexible and adapt easily to changes in schedule, work assignments, and environment,
• Ability to work under minimal supervision and accomplish tasks in a fast-paced environment,
• Must successfully complete the required training program within probationary period,
• Must be physically able to position and transfer patients,
• Must be physically able to transport patients and equipment,
• Must successfully complete the required training program within probationary period,
• Ability to safely work with a variety to industrial housekeeping chemicals,
• Ability to perform overhead cleaning, and
• Must be comfortable working on a safety ladder.

Preferred

• Familiarity and comfort with technology systems (computers, pagers, smart phones),
• Previous experience with hospital housekeeping duties, and
• Previous experience in safely operating housekeeping equipment (auto scrubbers, burnishers, vacuums and steamers).

Duties

• Housekeeping duties related to all patient care areas, this includes cleaning up body fluids (urine, feces and blood),
• Assists in transferring, positioning or lifting patients under the direct supervision of a designated health care professional,
• Performs patient transportation duties within patient care unit area and to other locations within the hospital, and
• Assists in hospital codes as appropriate.

Physical Demands Analysis

Strength

• Required Occasionally - lifting average 10-25 pounds, carrying and pushing/pulling, and
• Required Infrequently - lifting up to 60 pounds, carrying and pushing/pulling.

Mobility

• Required Frequently - prolonged standing and walking on hard surfaces,
• Required Occasionally - crouching/squatting, foot activation, and
• Required Rarely - bending/stooping, climbing.

Dexterity

• Required Occasionally - lifting average 10-25 pounds, carrying and pushing/pulling,
• Required Frequently - reaching, neck, elbow, shoulder, wrist and back normal range of motion,
• Required Often - material handling, gripping/grasping, and
• Required Occasionally - fine finger movements, reaching, handling, gripping/grasping.

Equal Opportunity

Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 or for assistance.

Quinte Health is an equal opportunity employer. We thank all interested candidates for their response, however, only those chosen for an interview will be contacted.

Quinte Health Care