Flexible with hours (two full days per week or four days)
Wages
$38.08-$52.89/hr
Employee Group
BC Out of Scope
Reporting to the Director of Hospitality, the Hospitality Manager provides leadership and operational oversight for hospitality services inclusive of food, laundry and environmental services for a range of specific programs and services, including independent living, community programs, assisted/supportive living and long term care to meet the needs of the residents/clients The Hospitality Manager works with other operational leaders to ensure services are aligned with the organizational mission, vision and values, goals and objectives, and that effective and efficient services are being provided.
The Hospitality Manager assumes a leadership role empowering teams to build and maintain a safety culture that pursues leading practices, quality improvement and learning and development initiatives throughout our care homes and programs.
Educational and other Qualifications
Post-Secondary education in hospitality management and/or Red Seal Chef and/or Registered Dietitian required
An undergraduate degree related to the portfolio or related field preferred
Current membership with Canadian Society of Nutrition Management
Provincial Food Safe Certification or equivalents
Current WHMIS certification
Work Experience
Five (5) years hospitality management experience in large and complex healthcare organizations, with continued growth in responsibilities including supervision of staff and operational management
User of menu planning software
Experience managing a budget
Knowledge, Skills, and Abilities
Knowledge of:
Knowledge of:
o Accreditation process of Human Resources and Labour relations management
o Business and financial principles o Environmental Public Health Regulations
o Infection, Prevention & Control Guidelines
o Employee Health & Safety
o Community and seniors' care industry including applicable contractual and legislative requirements
Strong interpersonal skills with an ability to deal effectively with conflict in a diplomatic and professional manner
Adept at written and oral communication with internal and external customers
Strong computer skills, particularly with Microsoft Office suite, webinar and internet technology
Must demonstrate a creative flair for menu planning, preparation and presentation
Proven experience in large quantity food preparation, financial planning and food purchasing
Able to multi-task and demonstrate flexibility in a constant high energy environment while responding to complex priorities
Exhibits open and sincere approach to relating to people by demonstrating respect and compassion for everyone equally
Demonstrates critical thinking, analytical, and problem-solving skills to resolve issues independently and/or make recommendations that are supported by evidence consistent with legislation/policies and that meets the standards of care
Excellent active listening skills
Ability to travel as required
Ability to occasionally work after regular hours to attend functions, meetings and to address urgent issues impacting the care home or program
* Ability to be on-call outside of regular business hours as required, willingness to participate in committees and projects
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