Job Description

Company & Location

Pacific Homecare

- Serving clients across the Okanagan Valley, including Kelowna, West Kelowna, Vernon, Penticton and surrounding communities. Based in British Columbia, Canada. Reports to: Care Coordinator / Clinical Lead

About Pacific Homecare

At Pacific Homecare, we believe that every person deserves to feel safe, supported and respected in their own home, surrounded by their community. Our mission is to provide professional, compassionate support so families can enjoy more quality time together, while we deliver high-standard care in familiar surroundings. Founded and operated locally, we combine clinical oversight (led by a Family Nurse Practitioner) with a family-centred approach to home-care services across the Okanagan region.

We offer both nursing care and home-care services, which enables us to support clients through a wide range of needs--from light daily living assistance to more complex care requirements.

Role Overview

As a Care Aide with Pacific Homecare in the Okanagan, you will play a vital role in helping our clients live with dignity, independence and comfort in their own homes. You will become a trusted part of the client's daily routine: assisting with personal care, household support, companionship, and remaining vigilant to changes in wellbeing.

This role is ideal for someone who is compassionate, reliable, and takes pride in making a meaningful difference in someone's life. You will work directly with clients and families, follow individualized care plans, document your work, and collaborate with our care team.

Compensation

Hourly Rate:

$23.00 - $25.75 per hour (based on experience, certification, and shift assignment) Premiums may apply for evening/weekend shifts, overnight assignments or specialized care.

Key Responsibilities Personal & Direct Care

Provide respectful assistance with Activities of Daily Living (ADLs): bathing, grooming, dressing, oral hygiene, toileting/continence assistance, mobility support (walking, transfers, repositioning) Encourage and support clients' independence while ensuring safety in movement, transfers or use of assistive devices Assist with meal-feeding or hydration support if required

Home & Household Support

Perform Instrumental Activities of Daily Living (IADLs): light housekeeping (laundry, dishes, tidying), linen changes, maintaining safe and comfortable home environment Grocery shopping, preparing meals consistent with dietary needs/preferences, and running errands or accompaniment to appointments or social outings Conduct fall-prevention checks, safety checks, and help maintain environmental safety for clients

Companionship & Engagement

Offer companionship to clients who may experience isolation--chatting, reading, playing games, supporting hobbies, being present and attentive Accompany clients on walks, outings, errands, appointments to help them stay connected with community and social life Support emotional wellbeing by building trust and encouraging clients' autonomy and involvement in daily choices

Communication, Documentation & Care-Plan Adherence

Work from the client's personalized care plan created by Pacific Homecare; follow tasks and interventions as outlined in the plan Observe and promptly report changes in client's physical, cognitive or emotional condition to the Care Coordinator Maintain accurate, timely and legible documentation of care provided, incidents, observations and client feedback Communicate clearly and respectfully with the client, their family, and Pacific Homecare team members

Professionalism, Safety & Compliance

Follow safe-handling, infection-control and mobility-aid protocols; use assistive devices and equipment safely Maintain confidentiality of client information in accordance with provincial privacy legislation Travel between client homes across the Okanagan as required (vehicle needed) and arrive punctually, prepared for shift Uphold Pacific Homecare's standards for reliability, respect, integrity and service quality

Qualifications & Requirements

Mandatory:

Certificate as a Health Care Aide (HCA), or equivalent formal caregiver training recognized in BC Minimum of 1 year of recent home-care or facility-based client-care experience preferred Valid Class 5 driver's licence and access to a reliable vehicle to travel across the Okanagan Clear Criminal Record Check (Vulnerable Sector) and recent TB screening as per agency policy Strong English communication skills (both verbal and written) Demonstrated compassion, reliability and ability to build rapport with clients and families

Preferred:

Certification in First Aid & CPR Experience working with older adults, dementia, palliative care, or clients with mobility limitations Familiarity with safe body-mechanics, client transfers, mobility-aid use Bilingual/multilingual capability (especially Punjabi, Tagalog, French) is an asset Ability to adapt to flexible hours, including weekend or overnight shifts, as required

Physical Demands:

Must be comfortable assisting clients with mobility, transfers, repositioning and may involve standing, bending, lifting or supporting clients Able to work within varying home environments and adapt to changing client needs

Core Competencies:

Empathy & Respect: Treat clients with dignity, respect their preferences and support their independence Reliability & Professionalism: Be punctual, dependable, adhere to schedule, and represent the agency positively Adaptability & Flexibility: Comfortable with changing assignments, client-needs, shift patterns and travel across the region Team Collaboration: Work effectively with clients' families, other healthcare providers and Pacific Homecare staff Attention to Detail & Accountability: Document accurately, follow care plans, flag concerns and participate in ongoing training Initiative & Engagement: Proactively identify client needs, suggest improvements, and engage meaningfully in clients' lives

Working Conditions & Schedule

Location: In-home care within the Okanagan Valley (Kelowna, West Kelowna, Vernon, Penticton, etc) Shift variety: mornings, afternoons, evenings, weekends, and some overnight options depending on client assignment Travel required between clients, mileage reimbursement where applicable Orientation/training provided; you will receive support from the Pacific Homecare team including clinical oversight and regular check-ins PPE and infection-control supplies provided; you will adhere to health and safety protocols

Why Join Pacific Homecare in the Okanagan?

Meaningful, community-centred work: Help seniors and families stay in the place they love--their home--while remaining connected to the Okanagan community Supportive, inclusive culture: We value caregivers, provide training, mentorship and recognize your role in clients' lives Flexible scheduling: We understand life in the Okanagan--whether you're seeking full-time, part-time or flexible shift work around other commitments Locally-operated: With roots in the Okanagan and commitment to local families, we offer a personalized approach to care--not just a generic agency model Growth opportunities: As your experience grows, you may progress into lead roles, specialized care areas or broader community-health support

How to Apply

If you are passionate about delivering high-quality home care, committed to making a positive difference in the lives of others, and excited to serve the Okanagan region, we'd love to hear from you.

Please submit your

resume

and

cover letter

(detailing your experience, certifications, availability and why you'd like to work with Pacific Homecare) to:

info@pacifichomecare.ca

Note:

Only short-listed applicants will be contacted. Pacific Homecare is an equal-opportunity employer and welcomes applications from individuals of all backgrounds.

Job Type: Casual

Pay: $23.00-$25.75 per hour

Expected hours: No less than 12 per week

Benefits:

Company events Flexible schedule Mileage reimbursement
Work Location: In person