Job Description

Job Title: Business Analyst
Location: Toronto, Ontario
Duration: 06 Months
Exp Required: 10 years
:
Lead, analyze, document, and manage requirements with stakeholders by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements. Identify, document, and validate current state processes and support stakeholders to design the desired future state. Provide recommendations and direction based on the end-to-end customer experience when making decisions.
Ensure business processes systems impacted by requirements are analyzed and the acceptance criteria clearly demonstrate the changes to business process systems to meet customer needs. Work with Change Management to assess and ensure that customer and employee experience stakeholder impacts are appropriately identified and managed.
Ensure that requirements-related dependencies and constraints are documented by bridging the communication between business and technology stakeholders. Work with relevant stakeholders on defining acceptance criteria sufficiently for testing and supporting the development of test scripts and subsequent testing of developed solutions (as appropriate), including communication of issues and resolution.
Manage the traceability of business requirements. Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision. Provide business product subject matter expertise as well as recognize and drive the focus toward business value.
Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement. Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution.
Ensure work meets associated regulatory and framework controls, standards, and best practices. Effectively communicate with stakeholders to ensure alignment to delivery framework and objectives. Apply analytical skills to effectively understand business problems, impacted stakeholders, and proposed solutions to ensure alignment to risk appetite.
Identify, document, and actively manage material risks and issues, escalating to appropriate leadership when necessary to ensure the timely and unimpeded progress of work. Promptly manage concerns from stakeholders and ensure timely and effective problem resolution.
Support change management planning and activities, including those that ensure operational readiness. Support implementation and post-implementation planning and activities. Support Request for Information (RFI) or Request for Proposal (RFP) planning and activities, when required.
Provide support, oversight, and guidance in the delivery of requirements with a focus on quality, reusability, scalability, and innovation. Experienced in business analysis and delivery execution practices and standards. Acts as a conduit for business and user interaction with technology, leveraging specialized domain and product knowledge.
Required Skills & Qualifications

• Proven experience in business analysis and delivery execution practices
• Strong communication and stakeholder management skills
• Ability to manage requirements and ensure alignment with business objectives
• Experience with change management and implementation planning
• Proficiency in managing risks and issues

Preferred Skills & Qualifications

• Experience in the financial services industry
• Knowledge of regulatory and framework controls
• Familiarity with RFI/RFP processes
• Experience in promoting innovation and process improvement
• Understanding of end-to-end customer experience design

Day-to-Day Responsibilities

• Lead and manage requirement gathering sessions with stakeholders
• Document and validate current and future state processes
• Collaborate with Change Management to assess stakeholder impacts
• Define and manage acceptance criteria for testing purposes
• Communicate effectively with stakeholders to ensure project alignment

For immediate consideration please click APPLY to begin the screening process with Alex.

Skills Required