Job Description

High Rise Customer Care Coordinator

Location:

Oshawa, Ontario

The Company

Tribute Communities is an award-winning builder with over 40 years' experience who has built more than 40,000 homes and condominium suites across the GTA.

Tribute has won many awards for our workmanship and dedication to service, but also for our business practices which were recognized with the Desjardins Award for Large Business from the Ontario Chamber of Commerce.

Job Brief

We are looking for a hard-working High Rise Residential Customer Care Coordinator. You will work together with the High-Rise Customer Care Team and will be responsible for assisting the Customer Care Manager.

What's in it for you?

You will appreciate our comprehensive Health Care Benefits Plan, and other perks; such as, but not limited to: Work-Life Balance, Tuition Reimbursement, Corporate Partnership with GoodLife, Employee Assistant Program, and amazing Corporate Events.

What's in it for us?

Our ideal candidate has proven administrative experience, preferably in the Residential Construction Industry or in the Customer Service experience. Our ideal candidate is organized and motivated to work in a team focused and fast-paced environment.

Position Responsibilities

Assist the Customer Care Manager with administrative office work. Assist with Tarion 30 Day and Year End deficiencies. Answer phone calls, reply to emails from Purchasers and Trades. Prepare packages for trades to include work orders, drawings, etc. Maintain organized Customer Care site office. You will be required to demonstrate skills in keeping schedules current, as well as maintaining a timely and accurate flow of paperwork. Basic understanding of Microsoft Office (Excel and Word) and QA-PAD. Possess a positive attitude with a strong focus on working together Possess very strong time management skills. You will be able to handle a wide variety of tasks and demands Be articulate in English and have a professional demeanor. Have a valid Driver's License, access to a vehicle with Valid Auto Insurance, and the ability to travel to multiple job sites throughout Toronto and the GTA Able to work well in a high stress environment

Required Skills and Experience

Excellent communication skills - both written and verbal

Superior time management, organizational and multi-tasking skills

Ability to prioritize and work under strict deadlines

Positive attitude, team player and professional demeanor

Tribute Communities will ensure special accommodations are made for persons with disabilities, as requested, during the selection process. Accessible formats of this document are available free upon request.

Job Types: Full-time, Fixed term contract
Contract length: 6 months

Pay: $45,000.00 per year

Benefits:

Company events Employee assistance program
Location:

Oshawa, ON (preferred)
Work Location: In person