--------- Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Confer with clients to identify requirements
Work conditions and physical capabilities
--------------------------------------------- Work under pressure
Tight deadlines
Attention to detail
Employment terms options
---------------------------- Morning
Experience
-------------- Experience an asset
Employment terms options
---------------------------- Day
Health benefits
------------------- Health care plan
Duree de l'emploi: Permanent
Langue de travail: Anglais
* Heures de travail: 30 to 35 hours per week
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