Job Description

Company Overview

BDS Heavy Haul has been a trusted name in specialized transportation across North America since 1978. What began with one man and a truck has grown into a premier heavy haul fleet offering full-service transportation solutions, including oversized/overweight loads, winch and bed trucks, cranes, pilot services, specialty projects, and cross-border moves.



Our adaptable fleet and commitment to safety set us apart--We are proud to support clients across Canada and the U.S. with reliability, professionalism, and a customer-focused approach.



We are currently seeking a

Heavy Haul Dispatcher

to join our team in Acheson.

Position Summary

The

Heavy Haul Dispatcher

is responsible for coordinating daily operations of our specialized fleet, including multi-axle combinations, winch trucks, picker trucks, hotshots, and pilot trucks. This role ensures efficient scheduling, communication with drivers, accurate documentation, and excellent customer service. The dispatcher plays a key role in supporting safe, compliant transportation of over-dimensional and critical freight.

Key Responsibilities

Plan, schedule, and dispatch heavy haul units for local and long-haul operations across Canada and the U.S. Communicate daily with drivers, customers, permit providers, and internal teams. Review load details, dimensions, weights, and routing requirements before dispatch. Coordinate permits, pilot cars, utility contacts, and route surveys as needed. Monitor and track units throughout the day to ensure on-time performance and proactive issue resolution. Maintain accurate documentation, driver notes, customer updates, and trip details in dispatch systems. Prioritize jobs based on customer needs, equipment availability, and driver hours-of-service. Support after-hours and weekend operations. Ensure all safety policies, regulatory requirements, and company procedures are followed. Build strong relationships with customers by providing professional, timely communication.

Qualifications

Required:

2+ years of transportation dispatch experience (heavy haul or oilfield preferred). Strong knowledge of multi-axle heavy haul equipment, RGN configurations, winch/bed operations, and over-dimensional transport requirements. Familiarity with Western Canada haul corridors and cross-border procedures. Excellent communication skills--clear, professional, and proactive. Ability to multitask, prioritize, and make decisions in a fast-paced environment. Strong computer skills with dispatching software, spreadsheets, email, and logging systems. Understanding of hours-of-service regulations (Canada and U.S.). High attention to detail and strong organizational skills.

Assets:

Experience with permitting processes (Alberta, BC, U.S. states). Knowledge of specialty loads, mining/energy sector requirements, and route planning. Experience working with pilot trucks, high-load corridors, and utility coordination. Mechanically inclined or familiar with truck/trailer maintenance basics.

What BDS Offers

Competitive compensation based on experience. Benefits package after probation. A supportive team environment with experienced operators, planners, and management. Opportunities to grow with a leading heavy haul provider. A workplace focused on safety, professionalism, and respect.

Job Type: Full-time



Ability to commute/relocate:



Acheson, AB: reliably commute or plan to relocate before starting work (required)




Work Location: In person