Job Description

Position Scope

We are seeking a Heavy Equipment Warranty Analyst to support our Long Range Planning team by owning the process for warranty claims for all capital component repairs, and non-capital component replacement/repairs. This individual will be responsible for managing the warranty claim from start to finish with the vendor as well as tracking the status of all pending, accepted and denied claims for reporting and analysis purposes. This is a great opportunity to utlitize strong communication skills and an individual who enjoys working with a high performing and innovative team while making an impact.

Here at NACG we want to be a part of the next step in your employment journey and push your future forward. Our people are what make North American Construction Group an industry leader, its our people that keep the largest fleet of equipment in Western Canada running and it\'s our people that keep our job sites safe.

Salary Range: $69,275.00 to $83,538.00 per year

What\xe2\x80\x99s In It for You?

• Health and Safety is our #1 priority, and we live it 3-6-5!
• Market aligned salary & bonus program
• Comprehensive health benefits coverage and employer paid premiums
• GRRSP matching program
• Paid vacation and personal time
• Tuition reimbursement program and career growth and development
• Social culture and employee events
• Summer Friday\xe2\x80\x99s!

See for yourself from our Senior Business Analyst, Curtis: \xe2\x80\x9cThere are a lot of things I like about working for NACG, like the opportunity that they open for you for career advancement, great team, awesome leadership, best benefit package for me and my family, flexible time if you need some adjustments in your work schedule and of course the compensation I would say that, I can see myself retiring at NACG!\xe2\x80\x9d

Responsibilities

What You\'ll Be Doing

This position will require the individual to coordinate between multiple different departments at various levels and external vendors. The individual must be a detail oriented, confident, self-motivated, and ready to take charge of the warranty process. They will be expected to develop their mechanical/equipment knowledge and make decisions, while exercising good critical thinking.

• Work with external vendors, on-site maintenance, and reliability teams to identify, track and process warranty claims for central shop component change outs and component repairs.
• Assist site maintenance personnel with investigating warrantable components.
• Identify and investigate trends and anomalies in warranty components through reporting.
• Maintain regular reports tracking warranty claims in various status: in review, received, denied and outstanding.
• Assist Long Range Planning team with ad-hoc projects.

Qualifications

What Makes You the ONE

• Degree in Accounting, Finance, Business Administration or Engineering; or
• Diploma in Mechanical Engineering Technology, Accounting or Business Administration, with a minimum of two years of business analysis experience may be considered as equivalency.
• Minimum of one year of experience in heavy duty equipment industry.
• Ability to meet quality, cost and schedule and reporting targets;
• Some mechanical aptitude;
• Basic knowledge of heavy equipment, with a mechanical aptitude are considered assets;
• Excellent verbal and written communication skills;
• Excellent computer skills and exceptional knowledge of Microsoft Office programs;
• Strong interpersonal skill set, with the ability to work with all levels of the organization and external parties; and
• Strong analytical skill set and quick learner.

Summary

What\'s Next

After you send us your resume, our Recruitment team will work with the hiring division to determine candidates we\xe2\x80\x99d like to meet with. Only people who are short-listed will be contacted for an interview.

If you are chosen to move forward in our hiring process for our Acheson Head Office, you will be scheduled to undergo and successfully pass the following pre-employment testing:

• Breath Alcohol Test
• Urine Drug Test
• Reference and/or Background check including Criminal Record Check

Overview

NACG in a Nutshell

North American Construction Group (NACG) has served as an industry leader in the heavy construction and mining industries for over 65 years. In that time, we\xe2\x80\x99ve proven ourselves as a safe and reliable contractor who can complete projects of any size and scope. We\xe2\x80\x99ve also taken a number of bold steps forward to broaden our footprint, expanding to mines outside our provincial borders, and providing third-party maintenance services to clients and customers.

In addition to providing employees with rewarding careers, North American has a whole lot more to offer:

• Significant Growth \xe2\x80\x93As a company, NACG is rapidly expanding, and has practically doubled in size over the past year alone.
• Long Term Contracts \xe2\x80\x93 With over $1 billion dollars in contracted work booked through 2023, NACG can provide long term employment solutions and numerous opportunities for advancement.
• Commitment To Safety \xe2\x80\x93 With a top tier record for safety performance, NACG is dedicated to ensuring that everyone gets home safe, and constantly strives for a goal zero performance.
• Market Aligned Compensation \xe2\x80\x93 NACG provides compensation packages that are aligned with current market information for all employees.
• Attractive Benefits Package \xe2\x80\x93 With a substantial benefits package provided to all employees, NACG ensures that you are covered for life\xe2\x80\x99s many surprises.
• GRRSP Matching \xe2\x80\x93 As you begin your new career, you can also start planning for the future thanks to NACG\xe2\x80\x99s GRRSP matching.
• Safety focused \xe2\x80\x93 An exceptional leader in committing to a safe work environment by promoting personal safety amongst employees and continually improving our HSE systems. Everybody gets home safe!

North American Construction Group is committed to providing a diverse and inclusive work environment where every employee feels safe, valued, and respected. We recognize the talent, perspective, and creative influence that diverse groups of people generate, and we encourage all people to express interest with us especially those from marginalized and underrepresented groups who might hesitate before applying. If you require accommodation in submitting interest on a role or throughout our interview process, please email us at to ask for assistance.

North American Construction Group acknowledges that we perform work on the Traditional Treaty 6 and 8 Territories, home to the Cree, Dene, Blackfoot, Saulteaux and Nakota Sioux, and the Metis. We encourage members of those and all traditional lands to apply with us.

Become a member of the North American family today!

North American Construction Group