Job Description

About Us

At Vermeer Canada, we've been dedicated to enhancing our customers' businesses since 2000, driven by our commitment to help build sustainable and responsible communities. We're a family-oriented company with a deep passion for the Vermeer brand and its products. We strive to create an inclusive environment that values diverse perspectives, allowing everyone to be their authentic selves. We offer industry-leading compensation, benefits, and opportunities for professional growth and development.

Our Business

As a full-service heavy equipment dealership with 16 strategically located branches, Vermeer Canada is committed to helping our customers maximize their business opportunities, increase productivity, and minimize downtime.

Position Overview

We are seeking a motivated and skilled Heavy Equipment Technician to join our team. In this role, you will be responsible for troubleshooting, maintaining, and repairing a diverse range of heavy equipment, including Vermeer and other brands. If you are a self-starter with strong hydraulic, electrical, and mechanical troubleshooting skills, and you thrive in a customer-focused environment, this role is for you.

What You Will Do

Diagnose and repair equipment failures or malfunctions to minimize customer downtime. Test repaired equipment to ensure optimal performance and reliability. Perform routine maintenance on all customer equipment as scheduled. Review and implement factory service bulletins and other relevant information to keep equipment updated. Maintain a professional presence that reflects the high value we place on customer service. Clearly explain technical issues to customers in a tactful manner and ensure their satisfaction. Prepare accurate job estimates in line with work schedules and promised completion dates. Stay familiar with the practical operation of all equipment to ensure efficient and effective service.

What We Are Looking For

Highly motivated, self-starter with the ability to work independently with minimal supervision. Excellent communication skills with a strong commitment to delivering an exceptional customer experience. Detail-oriented, with a proven track record of producing high-quality work. Proficient in hydraulic, electrical, and mechanical troubleshooting. Previous experience as a Heavy Equipment Technician or Apprentice is preferred. Experience with Vermeer, Cat, John Deere, Ditch Witch, and other Horizontal Drilling equipment is a plus. Valid driver's license is required.

Travel

No travel is expected of this position.

Learn more about our team at vermeercanada.com.

OBJECTIF DU POSTE

L'objectif de ce poste est de fournir des solutions aux problemes d'equipements et d'effectuer les reparations necessaires, a la fois sur le terrain et aux ateliers.

RESPONSABILITES DU POSTE

Diagnostiquer les problemes et les defectuosites des equipements, lesquels pourraient impliquer l'interpretation des schemas electriques et hydrauliques. Preparer les estimes des travaux, y compris l'utilisation des pieces de rechange et, en conformite avec les horaires de travail et / ou les dates d'achevement promises, effectuer les reparations electriques / hydrauliques / mecaniques necessaires, telles que requises. Effectuer les services d'entretien planifies sur l'equipement, tels que requis, a savoir : Pre-livraison, flotte de location. Veiller a ce que les documents connexes, examples : rapports de service, feuilles de temps, etc., sont bien remplis; les bulletins de revue d'usine et les autres informations afin de rester a jour avec tout changement pertinent. Fournir de l'assistance technique aux departements des Ventes et des Pieces, tel que requis; fournit de l'aide et partage generalement ses connaissances avec les autres, par exemple les apprentis / techniciens juniors, lorsque / si applicable. Maintient une familiarite avec le fonctionnement pratique de tous les equipements, fournit de l'assistance avec des demos, tel que demande. Transmet une presence professionnelle, en particulier sur le terrain, veiller a ce que les problemes soient expliques avec tact et que les relations clients soient satisfaits. Lors des affectations sur le terrain, s'assure que les exigences du MTQ (Ministere des Transports du Quebec) applicables soient respectees, y compris de completer les journaux quotidiens et inspections de voyage. Maintient et laisse toutes les zones de travail bon etat de proprete, degagees et ordonnees. Adhere a toutes les politiques et procedures de la Compagnie, en insistant particulierement sur la sante et la securite.

EXIGENCES DU POSTE

DEP en mecanique ou experience equivalente. Etre en mesure d'effectuer un diagnostic. Avoir des bonnes connaissances electriques, hydraulique et mecanique Doit etre motive techniquement a fournir du soutien a l'application.

AUTHORITES / IMPACT

Aucune autorite specifique n'est reliee a ce poste, autre que celles qui sont integrees dans les exigences de service et des responsabilites globales. L'impact de ce poste est tres important, puisque les travaux de reparation competents profitent a tous les aspects de l'exploitation et des relations clients de la Compagnie.

PRINCIPALES RELATIONS

Interne : a tous les niveaux au sein de la succursale. Externe : a des niveaux varies, principalement relies au client.
Job Type: Full-time

Pay: $28.00-$48.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Company events Dental care Employee assistance program Life insurance On-site parking Paid time off RRSP match
Experience:

Equipment repair: 3 years (preferred)
Language:

English (preferred)
Work Location: In person