In-Home Therapeutics Inc. is one of Ontario's leading providers of in-home physiotherapy. We pride ourselves on providing compassionate, patient-centered rehabilitation to underserved populations. Our multilingual team of physiotherapists delivers expert care in clients' homes, eliminating access barriers and reducing system burden.
Role Summary
As the Physiotherapy Coordinator, you will be the operational backbone of our growing team of 50+ physiotherapists. This role involves overseeing patient intake, clinician matching, billing, payroll processing, and administrative systems. You will act as a critical liaison between therapists, administrative staff, and partner organizations to ensure seamless delivery of care.
This position is a maternity leave coverage role, with training beginning in late September or early October 2025, and full-time duties commencing by mid-October 2025
Key Responsibilities
Manage day-to-day clinician support and scheduling logistics
Coordinate patient triage and intake through our two-way matching system
Liaise with referring physicians, partner organizations, and billing staff
Support onboarding of new physiotherapists (intake forms, access, orientation)
Monitor caseload distribution and optimize travel tier allocation
Handle urgent scheduling adjustments and general clinical coordination
Administer billing processes through Jane App and HCAI for MVA, WSIB, and private pay
Oversee bi-weekly payroll for physiotherapists and administrative staff
Maintain compliance with PHIPA and College of Physiotherapists of Ontario standards
Use digital tools (Slack, Google Workspace, Typeform, Jane App) for communication and coordination
Help foster a collaborative, supportive team environment
Qualifications
Experience in healthcare administration, physiotherapy coordination, or a related field
Familiarity with billing procedures (HCAI, Jane App, WSIB, private insurance)
Experience handling payroll (knowledge of CRA remittance or contractor invoicing an asset)
Strong organizational, communication, and problem-solving skills
Proficiency with digital platforms: Google Suite, Slack, Jane App
Knowledge of PHIPA, privacy compliance, and College regulations
Bonus: Clinical background (PTA, OT assistant) or experience with community/homecare coordination
Working Conditions
Mostly remote, with occasional in-person onboarding meetings
Flexible hours, availability expected Monday-Friday during core hours
Must be based in Ontario
Why Work With Us?
Supportive and flexible team culture
Opportunity to lead operations in a mission-driven, fast-growing healthcare company
Competitive compensation
Gain experience in both clinical coordination and administrative leadership
Job Types: Full-time, Fixed term contract
Pay: $18.00-$22.00 per hour
Benefits:
Work from home
Work Location: Remote
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