Job Description

Our Drug Pricing Services team offers its customers access to a comprehensive drug product and price file database of drug identification numbers (DINs) and drug prices for drug claim adjudication. The primary function of the Drug Database Associate is to update and maintain ESC's database, leveraging multiple sources, using their knowledge and experience from retail pharmacy.

Pleas note, this is 12 months contract with a possibility of extension.

Location: Mississauga Head Office

Working Environment: Hybrid, 2 days/ week on-site

ESSENTIAL FUNCTIONS:

Performs the scheduled tasks required to maintain product and price information for drug and medical supplies & equipment items while ensuring contract requirements are met for accuracy and timeliness. Uses documented processes to apply provincial coverage and price changes from source files for each field in the database and performs data loading in system. Participates in the maintenance of various programs and functionalities in ESC's systems. Performs quality assurance checks on peer's tasks to ensure data accuracy. Demonstrates understanding of various sources leveraged for database maintenance; identifies exceptions or errors and undertakes necessary steps to resolve. Responds to and resolves Provider and Customer inquiries regarding drugs and medical supplies & equipment database information. Supports internal teams in resolution of drug pricing related issues. Contributes to completion of projects and programs in area of expertise. Participates in system testing and analysis in support of new functionality, new system processes, and business rules changes. Participates in problem resolution, process improvements and process changes, as required. Applies knowledge and expertise to resolve complex situations and understand impact and implications for business processes, expanding beyond the scope of Drug Database. Completes day-to-day Provider Data tasks without immediate supervision, but has ready access to support and advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues.

QUALIFICATIONS:

High School diploma. Graduate from a Pharmacy Technician/Assistant program with experience in retail pharmacy Previous experience working in drug pricing or in a Pharmacy Benefit Manager preferred Effective organizational and time management skills to meet firm turnaround times Critical thinking for decision making Team player also able to work independently Meticulous attention to detail and processes in place Superior analytical and problem-solving skills Advanced MS Excel skills Bilingualism (French & English) is an asset

NOTE: Internal posting will be closed on September 29, 2025.

Express Scripts Canada is a Cigna company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy(TM) services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.


It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.


We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.


We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.


We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.


If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.