Job Description

About Us

At the Calgary Drop-In and Rehab Centre (the DI), we are dedicated to serving our community with kindness. Our mission - to work with community to end homelessness, one person at a time - goes beyond providing immediate support; we strive to create an environment where individuals can regain their confidence and rebuild their lives.



We are more than an emergency shelter.



Our dedicated team of staff and volunteers work tirelessly to ensure that everyone who walks through our doors feels welcomed, respected, and valued. What sets us apart is our holistic approach to support. We offer not only safe and comfortable accommodation and meals but also access to essential resources such as health and recovery services, and housing supports.



All of our programs, including emergency shelter, are low-barrier, trauma-informed, housing-focused, and recovery-oriented, aimed at supporting Calgary's most vulnerable citizens. And our doors are always open.

Department:

Health, Safety & Wellness Job Category: Salary

Reports To:

Senior Manager, HSE Position Type: Full Time

Direct Reports:

N/A Schedule: 40 hrs/week

Indirect Reports:

N/A Location: Main Building, DC, GVR, Inglewood, Sundial, Bridgeland, 2507



Position Summary

We are hiring a Health & Safety Advisor who can help us maintain a safe, responsive, and trauma-informed workplace for both staff and the people we serve. This role supports all aspects of physical and psychological health and safety, with a focus on real-time problem-solving in a fast-paced and often unpredictable environment.

Whether your background is rooted in health and safety, emergency response, residential building operations, or community-based work, if you are passionate about safety and care in high-stakes environments, this could be a meaningful next step.

Reporting to the Senior Manager, Health, Safety & Environment, the Health & Safety Advisor is responsible for working as part of a team responsible for the administration, implementation, and stewardship of the HSE program for the agency and continuing to maintain professional, wellness-focused relationships both internally and externally. This role is based out of our main building, but regular travel and work amongst all of our locations will be required.

Time Commitment

This is a full-time position comprised of 40 hours a week. There will be requirements to be available and flexible from time to time outside normal hours as the need arises. Schedule may be altered at the discretion of management.

Job Duties and Responsibilities

Actively support the administration, implementation, and continuous improvement of the DI's Health, Safety, and Wellness program Respond to and investigate reported health & safety incidents and concerns, ensuring thorough documentation, follow-up, and corrective actions are completed Design and complete regular reporting to operations teams on incident trends and identify areas of focus and recommended solutions Conduct hazard assessments, safety inspections, and participate in internal audits across multiple buildings Assist with training and coaching of teams or individuals, both within the HSE team and outside of the team (including employees, volunteers, contractors, etc.) Support emergency response readiness, including fire drills, evacuation planning, and staff training Ensure the Safety Data Sheet (SDS) of all controlled products on site is always up?to?date and accessible to all employees Work with other key stakeholders within and outside the HSE department to ensure understanding of HSE legislation, safety considerations, as well as audit readiness Coordinate and manage Toolbox/Tailgate meetings, and Health & Safety Committee meetings Create and maintain procedural documentation and updates Perform research, make recommendations, and use creative forms of communication to best equip others in our environment Monitor legislative changes and support compliance across programs and buildings Participate in on-call rotation for after-hours support

What We Are Looking For

We recognize that the right candidate may come from different sectors. We welcome applicants from both nonprofit/social services and regulated or technical safety environments. A combination of relevant education, certification, and field experience will be considered.

Required Competencies and Qualifications

Minimum three years of progressive experience in occupational health & safety, emergency management, or operations in high-risk environments Strong written and verbal communication skills, with the ability to educate and influence across levels Proven experience responding to incidents or managing safety risks in various environments, with preference to shelter, health care, and/or residential environments Strong knowledge of investigation techniques, ability to determine root causes, and propose corrective actions Comfort working with diverse populations, including individuals facing homelessness, trauma, or complex challenges Strong understanding of Alberta OHS legislation, WCB reporting, and corrective action planning Valid Criminal Record & Vulnerable Sector Check Proficient in Office365 Ability to gather data, compile information, and prepare reports Strong problem-solving skills and the ability to improve processes Must demonstrate initiative and ability to work autonomously Eager to learn new systems and adopt improved best practices A genuine commitment to the mission, vision, values, and work of the agency

Assets

Experience in a nonprofit, shelter, or healthcare setting Training in psychological health and safety, Mental Health First Aid, and/or trauma-informed care Knowledge of the COR program or similar auditing frameworks HS Administration, NCSO, or safety designation in progress

Working Conditions

The individuals we serve are experiencing homelessness or precarious housing and may also be facing substance use disorders and/or mental or physical health challenges. Many have a history of significant trauma.These experiences can influence their interactions with both staff and one another. By recognizing these behaviors as responses to past experiences, we are able to engage with our guests in a manner that is empathetic and respectful.



This role may involve high-stress situations that require resilience, compassion, and composure. At the DI we are deeply committed to the well-being of our staff, implementing policies and providing resources that support both physical and psychological safety, as well as mental health. We address the immediate challenges faced by our team to provide the highest level of support as well as the cumulative impacts of this vital work. By prioritizing staff well-being, we empower our team to provide the highest level of support to those in need, fostering a culture of care and understanding throughout our organization.



While the work is demanding and requires a strong commitment, those who are drawn to this field often find it to be one of the most impactful and rewarding careers they can pursue. It's about making a difference - one person at a time.



Although the DI is a smoke-free work environment, there may be occasional exposure to secondhand smoke from designated smoking areas nearby.

Why the DI?



The DI aims to be an "Employer of Choice" and affords each employee an opportunity to help make a real difference in our community, and more importantly in the lives of those who rely on our services. We take great care in hiring the right people who fit, and who share our outlook on the value of people. We believe in living our values in every work we speak and in every action we take, and we want people who share this commitment.



Our Culture

Our values form the cornerstone of our culture:

RESPECT:

Our actions honour the rights, differences, and dignity of others

COMMUNITY:

Through collaborative partnerships, we work together as a team, building inclusive communities

KINDNESS:

We accept each person's uniqueness with compassion and empathy

WELLNESS:

We promote, provide and support holistic wellbeing

ACCOUNTABILITY:

We operate with transparency and integrity in both our relationships and our commitments.

What we Offer



Staff at the DI enjoy competitive compensation packages, including employer-paid benefits depending on role and employment type.

Some of the employer-paid group benefits include:

Vacation days Sick days Wellness days Extended Health & Dental coverage Employer Matching RRSP Program Homewood EFAP Life Insurance and Accidental Death & Dismemberment (AD&D)

Employees will be enrolled in Long-Term Disability and Critical Illness insurance, paid for by the employee. This is mandatory and may not be opted out of.



Benefits are based on employment type and usually available on the 1st of the month following your start date. If you are successful in obtaining employment with the DI, People & Culture will discuss your eligibility for benefits with you.



Vulnerable Sector Check



A satisfactory vulnerable sector clearance is require prior to resumption at the DI.



Alberta Living Wage Employer



The DI is an Alberta Living Wage Employer. This means we are committed to paying our employees a living wage that allows them to meet their basic needs and participate in their communities. A living wage is different from minimum wage in that minimum wage is mandatory and the same throughout the province while a living wage reflects what people need to cover the actual costs of living in their communities. Payment of a living wage is a voluntary commitment from employers to go beyond the minimum. Visit https://livingwagealberta.ca/living-wage/ to learn more about the living wage.



The DI is an equal employment opportunity employer. We are committed to and support equal employment opportunity for all individuals without regard to race, religion, color, national or ethnic origin, gender, age, sexual orientation, gender identity, disability, or veteran status.



If you are an applicant in need of accommodations or special assistance throughout the interview process, please submit a request by email to People@thedi.ca.