Job Description

external posting

job title: Health Promoter, 2SLGBTQ Communities

job ID #: CPCBI FT-HPCP 25-0630

department: Community Programs and Capacity Building Initiatives

reports to: Senior Manager, Community Programs and Capacity Building Initiatives

salary range: (CS3) $30.17 to $ 38.11 per hour

status: 1 Year Contract (August 2025 to August 2026)

hours: 37.5 hours per week

vacancy: 1

Who we are:

Sherbourne is a leading provider of quality health care and transformative support to people who face social, economic, and other systemic barriers. Our mission is to be a dynamic provider of integrated health services, community programs and capacity-building initiatives that enable people and diverse communities to achieve wellness.

Sherbourne provides innovative health care and social services to the diverse urban population of southeast Toronto. While our doors are open to everyone, we focus on people experiencing homelessness or who are under-housed; 2SLGBTQ+, and newcomers to Canada. We are funded by the Ministry of Health, Ontario Health, Ministry of Community, Children and Social Services, the City of Toronto and many generous donors and foundations.

about the role:

The Health Promoter plays a key role in enhancing the health and well-being of Sherbourne Health's priority populations, with a particular focus on 2SLGBTQ communities. This position is responsible for planning, implementing, and evaluating community-driven health promotion initiatives that address the full spectrum of social determinants of health, including income security, employment, housing, and social inclusion. The Health Promoter supports all aspects of health promotion programming and leads targeted initiatives such as the annual Trans and Non-Binary career fair, employment peer support groups, and career mapping sessions. They also facilitate cohort-based and drop-in programs that are culturally safe, evidence-informed, and responsive to the diverse needs of the communities Sherbourne serves.

scope of the Mandate:

The Health Promoter will develop and implement targeted health promotion initiatives that are inclusive, evidence-based, and responsive to the specific needs of Sherbourne Health priority population (2SLGBTQ, newcomer, and Individuals experiencing homelessness). This role includes conducting community situational assessments, coordinating health education activities, and engaging in policy advocacy to address system barriers and promote equity in health and social outcomes.

The Health Promoter will also engage in case management tasks, working collaboratively with service users to conduct assessments, establish clear goals, and coordinate care that considers the full spectrum of social determinants of health, particularly as they relate to employment, education, and access to safe and inclusive workplaces.

Activities will be implemented at individual, community, and policy levels to increase access to equitable health services, reduce social and economic barriers, and support community-led initiatives that foster resilience and well-being. The Health Promoter will leverage research evidence, community feedback, and best practices to guide the development of programs, resources, consultations, and policy briefs.

we believe in work-life balance and offer:

A competitive salary. Membership in Healthcare of Ontario Pension Plan (HOOPP). Up to four weeks of vacation per year (to start). Up to four personal days per year. An extended healthcare and dental package. Life insurance. An employee assistance plan. A generous professional development plan: up to $1,300 to be used towards learning activities. Up to six fully paid professional development days per year - related to organizational objectives.

Responsibilities and Tasks:

Health Communications / Knowledge Translation

Develop and disseminate culturally relevant health communication materials tailored to the needs of 2SLGBTQ communities. Translate complex health information and research findings into accessible information that can inform community action and policy advocacy. Act as a resource for program inquiries, provide accurate information and connect community members to appropriate services and supports

Program Planning, Implementation, and Evaluation

Utilizes an understanding of public health sciences - such as epidemiology, health promotion, disease prevention, and health protection - to inform and guide health initiatives for the TNB community. Conducts community-based research and situational assessments to identify health needs, barriers, and opportunities within 2SLGBTQ communities. Designs and plans for health promotion initiatives that are evidence-informed and tailored to the unique aspects of 2SLGBTQ health and well-being. Evaluates program outcomes using quantitative and qualitative methods, ensuring continuous improvement and responsiveness to community needs. Provides capacity-building training and consultations to community members, students and others on the needs and issues of 2SLGBTQ communities. Support the development and facilitation of Trans employment peer support groups and career mapping workshops, providing tools, mentorship, and resource navigation to reduce employment inequities and build economic empowerment among Trans and Non-Binary community members Provides support to all aspects of weekly drop in programs, including outreach, program implementation, meal preparation and group facilitation

Outreach, Engagement, and Partnership Development

Identifies and leverages existing community resources, to support the success and impact of the health promotion program. Develops and implements outreach strategies that increase engagement and participation in health promotion programs across 2SLGBTQ communities. Supports the development of partnerships with local community organizations, local health departments, schools, businesses, etc. Collaborates with partner organizations to share relevant information and resources, ensuring consistent communication and capacity-building.

Case Management

Performs intake assessments, works with service users to identify goals and develops a smart plan that supports the service user to achieve their goals. Facilitates coordination, communication, and collaboration with service users, as well as internal and external partners to support service user goals. Maintains records in the electronic medical recording system, in accordance with Sherbourne policies and procedures and privacy legislation.

Administration

Works with the Program Supervisor, Coordinators and Director to identify and prioritize issues, plan overall program goals and objectives and evaluate their effectiveness. Collaborates with team members to plan and implement Health Centre initiatives and interprets, implements, and supports established policies and procedures. Makes recommendations and contributes to policy formulation and quality improvement initiatives. Participates in the development, implementation and evaluation of programs and standards of practice for service delivery and accreditation.

To thrive in this role, you'll need

education/ experience/ knowledge and skills:

Education in public health, health promotion or health/social sciences at a Bachelor level or equivalent formal training Master of Public Health is considered an asset Demonstrated knowledge of working with Sherbourne Health priority populations, specializing in trans and non-binary health Excellent written and oral communication skills including writing for a variety of print and social media. Significant experience in group facilitation, community education and training. Good administrative and organizational skills including knowledge of computer software, project and event management and the production of narrative and statistical reports.

conditions of employment:

Offer of employment is contingent upon satisfactory outcome of background checks i.e., professional references, education verification, criminal background check, and vulnerable sector check. Understands and works within the Occupational Health and Safety Act (OHSA), Personal Health Information Protection Act (PHIPA), Accessibility for Ontarians with Disabilities Act (AODA), the Ontario Human Rights Code and other relevant legislation. Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with SHC related policies, health and safety legislation and best practices.

working conditions:

The role requires the ability to function with minimal direction, to organize complex workloads and to be flexible in responding to the needs of the organization. Some evening and weekend work is required.

to apply:

Please forward a cover letter and resume (saved as one document) quoting

Job ID #

CPCBI FT-HPCP 25-0630

to myjob@sherbourne.on.ca by 5:00 pm on July 1

6

, 2025.

Sherbourne is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation, and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

We thank all applicants for their interest but only those selected for further consideration will be contacted.

BOLD. KIND. REAL. OPEN. WE CARE.

Job Types: Full-time, Fixed term contract

Pay: $30.17-$38.11 per hour

Expected hours: 37.5 per week

Benefits:

Employee assistance program Life insurance On-site parking
Schedule:

Day shift Monday to Friday Weekends as needed
Work Location: In person

Application deadline: 2025-07-16