Job Description

Job Posting # 25-18

Health Educator/Promoter

About Keystone:

Keystone Child, Youth & Family Services is a dynamic, not-for-profit organization and the designated Lead Agency for Children's Mental Health in Grey and Bruce Counties. Since 1974, we have been dedicated to supporting children, youth, and families by delivering compassionate, responsive mental health services.

At Keystone, we provide a full continuum of services, including counseling, prevention and well-being programs, short-term live-in treatment, crisis stabilization, youth justice services, and special needs programming. Our focus on coordinated access ensures that every child and youth aged 0-17 receives tailored, multi-disciplinary care to meet their unique needs.

Purpose and Scope:

Support the delivery of workshops and group education for Children, Youth and Families. This role is responsible for coordinating program logistics, supporting facilitators, and facilitating workshops, maintaining participant records, and ensuring smooth operations of group programming. The Educator/Promoter plays a key role in connecting families to educational, community and agency services while ensuring adherence to agency procedures, policies, and best practices

Key Accountabilities:

Community Needs and Outreach Support

Participate in gathering feedback on community needs and trends to support the ongoing development of group offerings. Ensure community and partners are informed of relevant programming schedules and updates. Assist in capacity-building efforts through supporting peer and partner training initiatives Gather insights and needs from participants and families to inform program planning.

Program Coordination and Scheduling

Organize and coordinate all logistical aspects of group sessions and workshops, including scheduling, booking spaces, preparing program materials, and communicating updates to participants and staff. Support the coordination of drop-in programming including scheduling, resourcing, and liaising with community partners as needed. Develop promotion material for educational events

Facilitator and Program Support

Provide support to facilitators by preparing session materials, confirming space readiness, and assisting with basic troubleshooting (e.g., AV equipment, materials, room set up). Collaborate with facilitators to ensure a smooth delivery of sessions, without assuming a supervisory role.

Participant and Community Engagement

Serve as the point of contact for families and participants throughout the program cycle. Share program details, respond to inquiries, and provide general support to enhance engagement and participation. Actively promote programs within the community and provide information to relevant teams for social media and public-facing content and engagement Ensure timely and clear communication related to scheduling and program logistics.

Administrative and Documentation Responsibilities

Maintain accurate records including registration, attendance, feedback, and session notes in accordance with agency standards. Ensure documentation aligns with privacy regulations and reporting requirements.

Data Collection and Evaluation Support

Assist in collecting participant feedback and tracking attendance and outcome measures for program evaluation. Support continuous improvement by compiling and sharing data with relevant teams.

Compliance and Accreditation Support

Maintain required documentation to support accreditation and quality assurance processes. Ensure that program operations comply with internal policies and external standards.

Supervision:

The supervision process will include elements of feedback, accountability, evaluation and training. Meetings occur at least monthly and more frequently as needed. Performance reviews and coaching The staff is expected to be prepared for these meetings and be an active participant in the process.

Other Duties:

The staff will be expected on occasion to become involved in activities not otherwise included in this job description. These activities include:

Agency Committee membership

Staff meetings

Professional development

Travel to offsite meetings and training events

Requirements for the Role:

A diploma or degree in Early Childhood Education, Social Work, Child and Youth Care, or equivalent 2-3 years of experience in program coordination or administrative support within a mental health, education, or community services setting. Experience supporting group programs or working with children and families is considered an asset.

Personal Attributes

Strong interpersonal, communication, and collaboration skills, with the ability to engage effectively with diverse families, colleagues, and community partners Highly organized and capable of managing multiple priorities and program logistics Detail-oriented with solid documentation and data management abilities Maintains confidentiality and adheres to privacy legislation and professional standards Demonstrates initiative, adaptability, and sound problem-solving in dynamic environments Committed to continuous learning and professional development Reliable, trustworthy, and positive in approach, with perseverance in supporting children, youth, and families Demonstrate and carry out their duties within the Framework, Philosophy and Values of Keystone Child, Youth and Family Services. Committed to equity, inclusion, and culturally responsive care. Ability to work flexible hours, including evenings and weekends

Why Choose Keystone:

Join a dedicated and passionate team making a difference in youth mental health in Grey and Bruce Counties. Keystone is has just expanded Live-In Treatment Program from 7 to 13 beds to provide intensive, evidence-based care for high-acuity youth. In April 2025, we launched Step-Up Step-Down Services to support youth transitioning between community and inpatient care, offering stabilization and intensive treatment. Work in a trauma-informed environment prioritizing evidence-based practices like ARC, T-CBT, DDP, and Collaborative Problem Solving, collaborating with professionals dedicated to family strengthening and youth empowerment. If you're passionate about youth mental health, ready for an instrumental leadership role and want to be part of an innovative, compassionate organization, we want to hear from you!

What Keystone Offers:

Competitive Compensation & Benefits

Competitive salary and comprehensive benefits, vacation, health, dental and group life insurance. Participation in the Healthcare of Ontario Pension Plan (HOOPP) for robust retirement savings.

Health & Wellness Support

Prioritize your well-being with wellness programs, mental health support through our Employee Assistance Program (EAP), and workshops.

Professional Development & Growth

Access workshops, conferences, and continuing education programs. Opportunities for advancement and strategic involvement are also available as part of our leadership team.

Innovative & Collaborative Work Environment

Join a forward-thinking organization where innovation and teamwork enhance mental health outcomes for children, youth, and families.

Meaningful Impact

Contribute to high-quality, evidence-based mental health services that make a real difference in the lives of individuals, families, and communities.

Inclusive Employer Keystone Child, Youth & Family Services is an equal opportunity employer committed to fostering diversity and inclusion. We encourage applications from individuals of all backgrounds to join our team and make us better.

We are dedicated to creating an accessible organization, fully compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process, please let us know, and we will work to meet your needs. Disability-related accommodations are available upon request throughout the application process..

EDI Vision and Mission Every child and youth deserve equitable, culturally competent, safe, and accessible care. We are dedicated to breaking down barriers to equitable services. We actively engage with and learn from our community partners, reflecting the diversity of those we serve. Though ongoing learning and actin, we champion inclusive practices across everything we do.

Additional Information:

Location: Home Base Owen Sound with flexibility to travel as needed for workshops

Start Date: Immediately

Hours of Work: 35 hours per week. Flexible hours, including evenings and weekends

Apply in writing: Cover Letter and Resume with Job ID Number and Title in the Subject Line KeyHR@keystonebrucegrey.com

Only those applicants who are qualified and meet all criteria will be granted an interview.

Date Posted: September 5, 2025

Closing Date: Open Till Filled

Job Type: Full-time

Pay: $34.59-$42.12 per hour

Expected hours: 35 per week

Benefits:

Company pension Dental care Employee assistance program Extended health care Life insurance Paid time off Vision care Wellness program
Ability to commute/relocate:

Owen Sound, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Do you hold a diploma or degree in Early Childhood Education, Social Work, Child and Youth Care, or equivalent?
Experience:

program coordination within a mental health setting: 2 years (preferred)
Work Location: In person