Job Description

Organization Overview

Rimbey Community Home Help Services is dedicated to enhancing the quality of life for families and individuals in our community. We specialize in providing compassionate healthcare services, focusing on assisted living and support for seniors and individuals with disabilities.

Summary

Rimbey Community Home Help Services (RCHHS) and Family Community Support Services (FCSS) is expanding our team of Health Care Programs Assistants that provide support to our Health Care Aides. This team processes all Home Care authorizations, fulfilling contractual obligations to standard processes and is the central call center for clients, Case Managers, and Health Care Aides.

Job Requirements:

Current Active registration in the Health Care Aide Directory.

Ability to work in a team environment that is fast paced.

Excellent understanding of the role of Health Care Aides performing Home Care for seniors and adults with disabilities.

Excellent communications skills, both written and verbal.

Basic computer skills.

Duties

All duties will be assigned by the Health Care Programs Coordinator including but not limited to:

Supervision of Health Care Aides, tracking and receiving, acceptance of Home Care authorizations and ensure all documentation is recorded and accurate as per contract requirements.

Coordinate to set up training for client specific tasks for Health Care Aides and coordinate to schedule Health Care Aides.

Assist with supervision and re-direction of Health Care Aides as needed.

Ensure all client care changes are communicated to staff involved. Monitor health authority authorizations in comparison to time needed to complete the task by Health Care Aides. Report any discrepancies to the appropriate department for resolution.

Close client files when care is finalized and destroy client files that have been closed for 10 years when assigned by Health Care Coordinator.

Complete Health Care Aide Performance Evaluations annually as well as their 3 month probationary Performance Evaluations as assigned by Health Care Program Coordinator.

Complete new staff orientation check list with new hires.

Maintain current and appropriate information on staff bulletin board.

Order Personal Protective Equipment for Health Care Aide staff (as assigned by the Health Care Program Coordinator).

Attend in services with the Health Care Aides when assigned.

Assist with morale boosters for Health Care Aides through social events: appreciation, recognition and social fund activities.

Attend nursing meetings.

Ensure all filing is done for Home Support and Home Care Programs.

The Health Care Programs Assistant will also be responsible to participate in ongoing training needs for your role and area of responsibility in the organization when assigned.

All other duties requested by the Executive Director and or Board Members.

Apply

If you are passionate about making a difference in the lives of others, we invite you to apply today and become a vital part of our caring community! Please send your cover letter and resume to Amie Geall, Human Resources by email to amie.geall@rchhs.ca

Job Type: Full-time

Work Location: In person