Job Description

ABOUT US

Siloam Mission is a Christian-based non-profit service organization for Manitobans who have experienced homelessness and who struggle with mental health issues, physical and cognitive disabilities, addictions, or trauma. Founded in 1987, the mission provides emergency shelter, meals and clothing, supportive housing, and a variety of healing, support, and recovery services to help people transform their own lives and reach their full potential.


What matters to you?


Being in a work culture that operates out of their core values of HEART (holistic, equity, altruism, relationships, and truth and reconciliation) - embracing diversity, promoting equality and inclusion.

JOB SUMMARY

The Saul Sair Health Centre (SSHC) Health Care & Administrative Assistant provides frontline assistance to participants and volunteer professionals to ensure the efficient flow of the Clinic under the direction of the Health Services Manager. Liaising with external Health Care Providers and Facilities to ensure participants receive required health intervention as deemed necessary by the SSHC volunteers.

KEY DUTIES & RESPONSIBILITIES

Administration

Referrals/Tests - Provide needed follow through necessary for timely and consistent health care for each patient; Inventory - Manage and maintain appropriate levels all Health Centre medical and non-medical supplies; Records - Daily maintenance of all files and records both electronic and paper, ensuring accuracy, completeness and thoroughness, and provision of files and records to and from allied health professionals as required.

Health Delivery

Patient intake - Create and oversee intake procedures which provide friendly and accurate intake of patients. This initial step of patient care must be done in ways that provide dignity and care; Charting and records - Ensure daily maintenance of all charts and related records, both electronic and hard copy files, safeguarding accuracy, completeness and thoroughness, security and confidentiality. Provide needed access to physicians and other volunteer professionals; Infection control - Create, maintain and enforce policies regarding infection control in all areas of the health centre; Laboratory - Duties related to the collection and processing of laboratory samples will generally be performed by volunteer nurses and lab technicians. Packaging of samples with proper labelling and ensuring pick-up will continually be the responsibility of the Health Care & Administrative Assistant; Recovery Bed Program - Duties related to intake and monitoring of patients utilizing the recovery bed program; Volunteer Management/Supervision of Practicum Students Scheduling: coordination and management of health centre volunteers as directed by health centre manager; Assistance with supervision of practicum students when necessary and under the direction of the Health Services Manager and the student placement coordinator.

EDUCATION & EXPERIENCE

Certificate in Health Care Administrative Assistant would be an asset; 2-3 years of previous experience in a Health Care/ Clinic setting preferred; Proficient in medical terminology would be an asset; NVCI, ASSIST, CPR-First Aid trained preferred; PHIA certification would be an asset.

KNOWLEDGE/SKILLS/BEHAVIORS

Proficient in Microsoft Word, Excel; Excellent verbal and written communication skills; Experience with Accuro Software preferred; Inventory management required; Flexibility in work load adjustments; Great problem-solving skills; Knowledgeable in community health related resources; Outstanding interpersonal skills with conflict resolution ability;

RELATIONSHIP

The majority of the daily interactions are with clients and volunteers; Smaller portion of the work day is spent on duties related to paper work, inventory and health centre specific cleaning duties.

WORKING CONDITION

Hours of work: Monday - Friday, 8:00 - 4:30 pm, with occasional weekend and evening hours;

+ Term ending 15 March 2027
General health clinic environment; Equal amount of sitting, standing walking throughout the work day; Health grade cleaning supplies being used for the cleaning to ensure high standards of infection control; Hazardous conditions could potentially include unpredictable or risky behaviours from community members; May be required to lift up to 50 lbs. occasionally

WORKPLACE HEALTH & SAFETY

The incumbent contributes to making the organization safe for clients and staff and recognizes the importance of reporting unsafe situations and participating in follow up reviews as a learning opportunity.

Provides a safe environment by ensuring adherences to Workplace Safety and Health Regulations and Policies, Infection Control Guidelines, WHMIS and Safe Work Procedures. Immediately investigates and recommends corrective action on any unsafe acts, work conditions, incidents, near misses, injuries or illnesses. Demonstrates understanding of role and responsibilities in fire prevention and disaster preparedness and participates in safety and health training programs including the facility's Fire, Disaster and Evacuation Plan. Supports an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of services. Community Member safety is a standing item for all individual and departmental meetings.

CONDITIONS OF EMPLOYMENT

The successful candidate must maintain legal eligibility to work in Canada. If the successful candidate possesses a work permit, it is their responsibility to ensure the permit remains valid. A Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense. To obtain Police Information Check information please visit https://www.winnipeg.ca/police/services/online-record-checks. The successful candidate must provide a satisfactory Adult Abuse Registry check. To obtain an Adult Abuse Registry application please visit: Province of Manitoba | Families | Adult and Child Abuse Registry (gov.mb.ca)

Siloam Mission Inc. promotes Employment Equity and is strongly committed to building a skilled and diverse workforce reflective of Canadian society. Therefore, we encourage candidates to voluntarily self-identify on their application if they are members of the underrepresented groups (women, Indigenous persons, a person with a disability, or a visible minority).

Salary

: $ 41,768 - $56,509

Siloam Mission offers a competitive compensation package, including comprehensive health and dental benefits, a pension plan, paid time off, and additional wellness supports, as well as opportunities for professional growth and development. We follow a structured salary guide to ensure fair, equitable, and consistent compensation across our team, taking into account directly related experience and internal equity in all offers.

CLOSING DATE: 04 AUG 2025

Please include cover letter, resume, and three (3) work references for consideration. Note: we appreciate all that apply, however; only qualified candidates will be contacted for an interview.