There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for? Your journey starts here.
Job Summary:
Collette is actively seeking a Head of Sales Canada. In this key leadership position, the Head of Sales Canada is responsible for managing a team of Business Development Managers (BDMs), guiding their professional growth, and ensuring their success within their respective territories. Achieving success in this role includes aligning with and meeting strategic goals established by the company. The Head of Sales Canada is also charged with overseeing the hiring process and performance management of the team, working closely and collaboratively with the Vice President of Canada and the Vice President of North American Sales.
Primary Functions:
Sales Strategy & Execution
Collaborate with the Sales Leadership Team to define and implement national and regional sales strategies.
Translate strategic goals into actionable tactics for BDMs and monitor execution.
Evaluate BDM performance using account goals, performance metrics, and strategic alignment.
Team Leadership & Development
Hire, coach, and manage BDMs, fostering professional growth and territory success.
Lead ongoing training and skill development, partnering with Sales Enablement and Education teams.
Support BDMs through coaching, mentorship, and performance feedback.
Cross-Functional Collaboration
Act as a liaison between Outside Sales and internal departments to ensure alignment and communication.
Partner with the Customer Experience (CX) Team to prioritize guest satisfaction in decision-making.
Represent Outside Sales in strategic meetings and cross-departmental initiatives.
Account Management
Maintain relationships with top revenue-generating accounts.
Identify and support "at-risk" accounts to mitigate challenges and preserve business.
Knowledge and Skills:
Bachelor's degree required.
5-10 years of relevant experience in sales leadership.
Strong strategic and critical thinking capabilities.
Proven ability to build relationships and negotiate effectively.
Deep understanding of market trends and the competitive landscape.
Demonstrated leadership skills with a focus on motivating and mentoring teams.
Excellent verbal, written, and presentation communication skills.
Professional, proactive, and positive demeanor.
Established track record of driving sales success.
Travel Requirements:
Two annual sales meetings.
Sales Leadership Meetings.
On road with BDMs as needed.
Conferences and partner events.
Salary Range starting at $100,000 CAD
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