Job Description

Who we are

At HomePorter, we believe that homeownership should be easy, enjoyable, and worry-free. We\'ve created a groundbreaking platform that connects homeowners with expert advice to navigate home maintenance and management. Our unique Virtual HomeCare Consultation (VHC) empowers homeowners and tenants to address everything from minor inconveniences to major home-related challenges with confidence. As a startup with the impressive financial backing and expertise of R-LABS* and The Co-operators Group**, we are building a cutting-edge platform that offers unbiased advice from HomeCare experts along with tools that help homeowners maintain and manage their homes, so they can feel confident and in-control of their homeownership experience.

Who we need

Reporting to our Co-founder and CEO, we are looking for an innovative and versatile Head of Product. This is a chance to lead our product development efforts, ensuring that our platform continues to deliver exceptional value to both homeowners and our B2B partners across various industry verticals.

What\'s in it for you

Influence. You want the professional satisfaction of truly shaping a product using the latest technology with the chance to work with clients and business partners to identify new features that meet their needs. You want the challenge of not just having an opinion but seeing it come to life. It\xe2\x80\x99s a chance to collaborate with and mentor the work of a cross-functional team and influence future standards and best practices, and take ownership of the product\xe2\x80\x99s success.

Career development. You are looking for increased impact launching a new product and company. You want to bring your insights and try new things based on lessons learned. Whether you are working within the constraints of a corporate organization or have grown to the limits of a smaller company, this is a rare chance to be part of the excitement of setting up a platform - and a company - from the early stages.

Impact. You want to be part of a company that is solving problems for the average homeowner with the potential to reach an audience of millions.

You will:

• Define the product strategy. You will develop a deep understanding of the unique needs and pain points of homeowners, condo owners, and tenants. Collaborating with B2B partners from different industry verticals to grasp their requirements, you will shape a product strategy that aligns with these diverse perspectives.
• Lead the product development. You will oversee the end-to-end product development process, from ideation to execution. Using data analytics and user metrics to track product performance and continuously analyze data to create new features, optimize existing ones and drive growth.
• Champion a user-centric design philosophy. You will use customer insights, feedback, and market research to inform product decisions, ensuring that the platform meets the needs of both homeowners and B2B partners.
• Build the product roadmap. You will develop and communicate a clear and concise product roadmap that is aligned with business goals and customer needs. You will identify opportunities to expand HomePorter\'s platform into new industry verticals. Working closely with business development to establish partnerships and drive growth, you will prioritize and improve the user experience, making it seamless, intuitive, and accessible to all customers.
• Lead the team. You will build and manage a highly motivated and creative product team, fostering a collaborative environment that encourages innovation and excellence. You will lead cross-functional teams, including designers, engineers, and data analysts, to create new features and improve existing ones.

You have:

• The expertise. You have proven experience in B2B product management, with a track record of driving successful product strategies and launches. You have a user-centric mindset with a passion for creating products that enhance real-world experiences. You are proficient in using data and analytics tools to drive product decisions. Your priority is customer satisfaction and engagement with our solutions.
• The project management. You know how to plan and lead new feature development to optimize solutions, taking a high-level concept, breaking it down, and identifying deliverables, tools, and resources. You can manage a cross-functional team and a project from end to end, document project phases and initiate written and verbal communication with internal and external stakeholders. You can navigate customer anxiety and change management requests, avoid scope creep, respond urgently but firmly, and translate technical solutions for a non-technical audience.
• The relationship-building skills. You can plan, coordinate, and influence the work of a collaborative Agile team, ensuring delivery under tight deadlines. You can offer guidance and advice based on broad and deep knowledge of various techniques, tools, and methodologies. You believe in keeping up to date with, and implementing, best practices.
• The communication skills. You are seen as a trusted advisor who can gain buy-in, elicit information, and feedback. You are comfortable working with clients and internal teams across all levels. You have outstanding verbal and written abilities. You are an empathetic and active listener, able to drill down through intelligent questions and deep product knowledge.

What you can expect from our application process:

• A video interview with a Talent Advisor discussing your interest in the role, the team\'s culture and how you will make an impact as our new Head of Product.
• A virtual interview with the Co-founders to gain an understanding of HomePorter solutions, how the role fits in, and your interest in making an impact with them.
• A virtual interview with members of the team to learn more about the team dynamics and culture at HomePorter.
• A final interview with the Co-founders to answer any final questions.

Apply now.

If you are talented and motivated with 70% of what we are looking for and 100% of the passion, we encourage you to express your interest here. Please contact us at careers@homeporter.com and let us know what accommodations or assistance we can provide you during the application process.

Diversity, equity and inclusion are more than words and obligations at HomePorter. We are committed to going further, integrating these values into the way we work, who we work with, and above all, how we treat each other from our very first interaction. We welcome and appreciate candidates with a range of backgrounds and experiences, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), the LGBTQ2SIA+ community, and other equity-seeking groups.

*R-LABS ("Our Labs") is a partnership of innovative corporations and game-changing entrepreneurs focused exclusively on problems in real estate and housing. Through a proprietary venture-building platform, R-LABS co-creates and helps cultivate companies with new business models to generate a positive impact on the community and build considerable value. R-LABS=Return on Society + Return on Investment. You can learn more about R-LABS ventures .

**The Co-operators Group Limited (CGL) is a Canadian-owned co-operative with over 70 years of history. Making people a priority and taking a long-term view of business decisions makes Co-operators fundamentally different from most insurance companies. Investing in strategic, sustainable, and innovative solutions, they remain true to their roots, putting the needs of clients and communities first. You can learn more about The Co-Operators Group .

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