Job Description

We're seeking a visionary Head of Email and SMS to build and lead our email and SMS marketing department. This role will be responsible for creating the department from scratch, upselling services to existing clients, creating a core offer, and overall leading both the vision and implementation of an entire department.

Key Responsibilities

Create a business plan and strategy to build, develop and implement all workflows, systems, and processes for the department Hire, train, and manage both leadership roles (managers) and execution roles (implementers) Drive client acquisition for the department through upselling existing accounts and securing new business. Ensure seamless integration of Email/SMS services with existing agency offerings
Required Skills & Experience

5+ years in senior leadership roles, with a focus on email and SMS marketing Expertise in ESPs (e.g., Klaviyo, Braze, Salesforce Marketing Cloud) and SMS platforms (e.g., Attentive, Postscript) Experience managing cross-functional teams and external partners Manage department P&L, resource allocation, and operational efficiency Entrepreneurial mindset: scrappy, resourceful, hungry to build something from zero to one.
To apply for this position please email your resume to our Head of Talent Sheila at and she will get back in touch.

Due to the high volume of applications we receive, Please be aware it may take us 7-10 days to respond to your application

Job Type: Full-time

Pay: $100,000.00-$152,956.88 per year

Experience:

SMS Marketing: 5 years (required) Email marketing: 5 years (required) Leadership / Department Management: 3 years (required)
Work Location: Remote