Job Description

Work Term: Permanent Work Language: English Hours: 35 to 40 hours per week Education: Secondary (high) school graduation certificate Experience: Experience an asset

Asset languages

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Japanese Spanish; Castilian Korean

Work site environment

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Outdoors Sightseeing Canada

Work setting

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Urban area Rural area Remote location

Tasks

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Escort groups on outdoor sport and recreational trips Assemble camping gear and supplies Operate off-road vehicles Plan trips Operate photographic and video equipment Operate communication (including emergency) devices Set up and take down camps Operate GPS (Global Positioning System) and other navigation equipment Maintain equipment Provide outdoor, wilderness and wildlife instruction Orienteering and/or survival Address customers' complaints or concerns Assist clients/guests with special needs Utilize microphones or other communication device to provide directions and other pertinent information to visitors Sell souvenirs Resolve itinerary and other problems Provide information on tipping customs, currency exchange rates, metric conversion and other details Ensure and monitor luggage transfers Drive sightseeing or tour vehicle Describe points of interest, answer questions and supply information Confirm transportation and accommodation reservations Co-ordinate recreation activities Assist clients with check-in procedures for accomodation and/or transportation Attend to international border crossings Co-ordinate activities with local tour guides or leaders of performance groups Collect administration or entrance fees Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information

Certificates, licences, memberships, and courses

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First Aid Certificate CPR Certificate

Type of guide

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Step-on local guide On-site local guide Meet and greet local guide Escorted group travel guide Escorted individual travel guide Driver-guide, local Tour Director Walking tour guide

Tours focus

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Historical sites Bus tours Walking tours

Number of tours guided

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10 tours and +

Security and safety

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Driver's validity licence check Driving record check (abstract)

Transportation/travel information

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Valid driver's licence Willing to travel cross-border Willing to travel for extended periods Willing to travel overnight Willing to travel regularly Willing to travel

Work conditions and physical capabilities

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Fast-paced environment Work under pressure Physically demanding Combination of sitting, standing, walking Standing for extended periods Walking Bending, crouching, kneeling Repetitive tasks Attention to detail Tight deadlines

Personal suitability

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Client focus Efficient interpersonal skills Excellent oral communication Flexibility Initiative Judgement Organized Reliability Team player Excellent written communication Dependability

Screening questions

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Are you currently legally able to work in Canada? Are you willing to relocate for this position? Do you have previous experience in this field of employment?

Health benefits

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Dental plan Health care plan Paramedical services coverage Vision care benefits

Financial benefits

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Gratuities Group insurance benefits

Other benefits

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Learning/training paid by employer Team building opportunities Travel insurance Wellness program

Support for newcomers and refugees

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Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Supports newcomers and/or refugees with foreign credential recognition Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees * Does not require Canadian work experience