Job Description

Service first attitude? We want you!

Prestige Rocky Mountain Resort in Cranbrook, BC currently has an opportunity for a permanent, full-time Guest Services Supervisor.

Reporting to the General Manager, the Guest Service Supervisor will provide shoulder-to-shoulder supervision of the guest services (front desk) team and ensure that all guests are treated in an outstanding manner.

As a candidate for this position, you must have previous front desk and supervisory experience, excellent communication and telephone skills, and a strong attention to detail. Must also have the ability to manage multiple tasks simultaneously, along with the ability to relate to the public in a friendly and professional manner.

Qualifications:

Must have supervisory and hotel front desk experience

Positive attitude and good communication skills Commitment to delivering a high level of customer service and a focus on building customer loyalty A strong attention to detail The ability to manage multiple tasks simultaneously The ability to relate to the public in a friendly and professional manner Strong time management skills and ability to work well under pressure Efficient in all Microsoft Office applications and in Property Management Systems Must be willing to get Basic First Aid

Must be legally entitled to work in Canada

Compensation:

Competitive hourly wage based on experience ($21 - $23 per hour) Prestige Benefits Package Retirement savings contributions upon enrollment Restaurant and hotel discounts

There are always opportunities to expand a career with Prestige Hotels & Resorts. We are 19 properties strong and are always looking for great leaders to join our team.

Job Types: Full-time, Permanent

Pay: $21.00-$23.00 per hour

Benefits:

Discounted or free food Extended health care
Work Location: In person