Job Description

Located 20 minutes south of Saskatoon, the Dakota Dunes Hotel & Conference Centre is a tribute in design to the historic Whitecap Dakota First Nation offering world-class hospitality and an unforgettable, authentic Indigenous experience. We invite you to join our dynamic and innovative culinary team at this beautiful 4 Star property. Our award-winning Chefs are committed to serving the finest meals showcasing the amazing local and indigenous terroir. We are excited to announce the expansion of Dakota Dunes Resort with the planned opening of the new Thermal Spa in 2026.

JOB SUMMARY

Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by following Dakota Dunes standards of aggressive hospitality and adhering to guidelines and procedures.

Principle Duties and Responsibilities

Check in and check out guests following the correct procedures Make reservations ensuring all bookings made are accurate Ensure high level of customer service is maintained at all times Take cash, credit card and debit card payments when necessary Answer and assist all incoming telephone callers to Front Desk lines Assist guests with all questions and requests Ensure accurate information is provided to all clients Run daily end of shift audit reports and complete daily shift audit Maintain an inventory of vacancies, reservations and room assignments Register arriving guests and assign rooms Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems Present statements of charges to departing guests and receive payment. Daily accounting data entry and reconcile Hotel security

Knowledge, Skills and Abilities Required

Must have excellent communication skills. Basic knowledge of accounting operations. Knowledge of using computer software. (OPERA, OUTLOOK) Ability to understand and carry out instructions Must possess the ability to post and balance charges accurately. Must be able to maintain a professional manner under stressful situations Flexible schedule Maintain high standards of personal appearance and grooming Must be able to multi- task and prioritize tasks when needed in a fast-paced environment Possess basic math, reading, and writing skills Must be willing to work in Whitecap, Saskatchewan

Must be eligible to work in Canada

Employment Equity Opportunity

This position is part of a dedicated employment equity initiative. We strongly encourage candidates from Whitecap Dakota Nation and other Indigenous communities--including First Nations, Metis, and Inuit--to apply. If you wish to be considered under this initiative, please self-identify in your application.

Our Commitment to Diversity, Inclusion & Reconciliation

At Dakota Dunes Resort, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.

It is important that we recognize that we all have benefits and responsibilities under these agreements. We acknowledge the harms and injustices of the past and present. We dedicate our efforts to working together in a spirit of collaboration and reconciliation. We are all treaty people.

Job Types: Part-time, Permanent

Benefits:

Dental care Employee assistance program Extended health care Life insurance On-site parking
Work Location: In person