Job Description

At Melt Mineral Spa, we focus on bringing luxurious moments to our guests by rolling out the red carpet for them and fostering a lifelong relationship with them.

We offer a range of services for our guests including deep tissue and relaxation massages, manicures, pedicures, tinting and waxing, and facials. Through our services, we strive to ensure our guests feel like their mind and bodies have been pampered.

We also strive to ensure our team members enjoy the work they do. We maintain a fun, productive, and open environment where team members feel that they can grow, share, learn and be productive partners.

What you'll do

Work with other team members to provide a premium guest experience

Provide guests with a warm, welcoming, and friendly environment and describe products and services to guests as required

Manage guest communications, via phone, emails, in person, or other platforms

Manage bookings, answer questions, and process guest payments

Ensure the smooth running of the spa through assisting with all spa functions such as running laundry, ensuring the spa is clean, tidy, and presentable, ensuring estheticians are equipped with all necessary supplies needed for all spa service deliveries

Assist with cleaning equipment, and monitoring inventory

Assist with maintaining the cleanliness and presentation of private treatment rooms

Uphold Health and Safety standards

Learn and maintain an understanding of Melt product and service offerings

Maintain and foster guest relations to frow our clientele

Assist with opening and closing protocols

Train new employees as required

Manage relationships with stakeholders across the business

Additional duties as required

Preferred Attributes:

Strong interpersonal and communication skills

IT savvy, particularly with the MS Office Suite

Ability to work independently with minimal supervision as well as part of a team

Customer service skills

Well organized with an ability to effectively multitask

Open to training and a willing to learn new programs/systems

Excellent time management skills and professionalism

Authorized to work in Canada

How to apply

Please submit applications directly through indeed and include your resume

Job Type: Full-time

Pay: From $20.00 per hour

Job Type: Part-time

Pay: $20.00-$22.00 per hour

Benefits:

On-site parking Store discount
Application question(s):

Are you passionate about the spa environment? Are you outgoing and do you excel at customer relations?
Work Location: In person