Job Description

The Hampton Inn by Hilton in Sudbury is looking to hire capable, caring, and eager people to work at the front desk.

Duties include:

Demonstrating a positive and proactive attitude and be committed to providing exceptional guest care through use of initiative and empowered decision making Checking in/checking out guests in a friendly and professional manner ensuring accuracy of all information/billing Carrying out all Guest Services and cashiering duties achieving accuracy and logical work sequence in accordance with standards laid down in hotel and brand Standards & Procedures Promptly answering the switchboard in a friendly, caring and courteous manner and ensuring messages are recorded and promptly passed on Taking reservations, understanding and application of yield management principles and selling techniques Communicating with Housekeeping and Maintenance regarding the availability of rooms in order to contribute to the smooth running of the property and the satisfaction of our guests. Responding to guest needs and ensuring special requests are dealt with or channeled through to the appropriate department Ensuring full completion of all duties relating to the shift and a concise hand over in order to assist the smooth running of the property, effective team work and guest satisfaction
Salary is according to the current collective bargaining agreement -- position is unionized.

Hourly rate increases after successful probation is completed.

Because of the required hours, having your own transportation is a must.

THIS POSITION WILL REQUIRE 7:00am START TIMES

and public transit may not be available.

Job Types: Permanent, Part-time

Pay: $17.63 per hour

Expected hours: 16 - 32 per week

Benefits:

Dental care Extended health care Life insurance
Work Location: In person