Guest Services Administrator

Moncton, NB, Canada

Job Description

Job description Massage Addict Moncton is a membership based therapeutic massage clinic. Massage Addict is Canada?s largest membership based massage therapy franchise. We provide a customized therapeutic massage experience, in a very relaxing and well maintained professional massage clinic. POSITION SUMMARY We are looking for a Full time Front Desk Receptionist with exceptional interpersonal, sales experience, communication and administrative skills, along with a great personality, a can-do attitude and the desire/passion to contribute to company growth. The ideal candidate must be flexible and open to working flexible schedules that will include evenings and weekends to meet Massage Addict clinic's operation needs. 30-34 HOURS AVAILABLE: Day, Evenings and Weekends 1-2 day shifts 7:30-3pm; -3 evening shifts 3-9:30pm; every other weekend. RESPONSIBILITIES
  • Provide outstanding client service; answering telephone calls and booking appointments
  • Welcome clients by greeting and orienting them to the Clinic upon arrival
  • Maintain a working knowledge of all Massage Addict services
  • Provide administrative support to the Clinic; forms and documentation for new and existing clients
  • Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms
  • Promote and sell memberships
  • Laundry Duties
REQUIREMENTS & QUALIFICATIONS
  • 2+ years of experience within a service oriented environment with a focus on management, sales, customer service, administration and providing a high level of client service/satisfaction
  • Superior verbal communication, being bilingual would be an asset.
  • Professional, good energy, calm, patient and friendly (sunny disposition) ? great people skills
  • Excellent organization skills and the ability to work in a fast paced environment
  • Advanced in Microsoft Office applications; spreadsheet, word processing and calendar management
  • Access to a reliable transportation
Benefits:
  • Dental care
  • Extended health care
  • Flexible schedule
Job Type: Full-time Salary: $15.00-$16.00 per hour Benefits:
  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Store discount
Flexible Language Requirement:
  • French not required
Schedule:
  • Evening shift
  • Weekend availability
Supplemental pay types:
  • Bonus pay
Ability to commute/relocate:
  • Moncton, NB E1G 1A8: reliably commute or plan to relocate before starting work (required)
Education:
  • Secondary School (preferred)
Experience:
  • Administrative: 1 year (preferred)
  • Retail sales: 2 years (preferred)
Work Location: In person Application deadline: 2023-05-10
Expected start date: 2023-05-14

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Job Detail

  • Job Id
    JD2170930
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Moncton, NB, Canada
  • Education
    Not mentioned