Job Description

Guest Service Representative (PT, Contract)

St. Vital Centre | Winnipeg, MB

(4 Positions)

Join Us to Grow, Connect, and Make an Impact.

At BGO Properties, we're dedicated to enhancing personal and professional growth, fostering meaningful connections, and giving back to the communities where we operate.



As one of Canada's premier providers of commercial property management and leasing services, BGO Properties manages a diverse portfolio of over 400 properties, totaling more than 67 million square feet of residential, office, industrial, and retail space. For over 30 years, our clients have trusted us to deliver innovative real estate solutions that create value and support their success.



As part of the global BGO family, we leverage international expertise and local market insights to provide high-quality services. Our experienced team works across a variety of commercial real estate sectors, which ensure every property we manage is a welcoming and functional destination for tenants.



Whether you're launching your career or advancing as a seasoned professional, BGO Properties offers opportunities for professional growth, continuous learning, and leadership development.



Join us and help shape the future of commercial real estate.

The Opportunity:

Be an active, efficient, and effective member of the Customer Services Team Provide premium customer service through established programs, including but not limited to providing information, support and services to the shopping and travelling public. Act as a liaison with tenants "Beyond the Booth" Customer Services does not stop at the kiosk and should be always carried out.

What You Will Do:

Demonstrate exceptional customer service to all patrons and tenants by being knowledgeable about the property and its offerings. Sale of Mall Gift Cards which includes: + daily deposits
+ shift reports and logs
+ distribution of gift-with-purchase items
Telephone and In-Person Inquiries Opening and Closing of the Customer Service Desk. Provide Customer assistance with all available mall services. Assist with various on-site promotions and events. Maintaining cleanliness and organization at the workspace And most importantly, ensuring that our customers leave our shopping centre happy with all their needs met.

Who You Are:

Excellent customer service skills with a drive to go above and beyond Superior written and oral communication skills Ability to work in a "team" environment Various computer skills - Microsoft Office Able to work daytime, evenings and weekends Creative and self motivated

Police Clearance

- A criminal verification check is required for employment




At BGO, we recognize that each employee's unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.



BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at accessibility@bgo.com and include: Job posting #, your name and your preferred method of contact.



We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.



BGO Properties is the Canadian real estate property management and leasing division of BentallGreenOak (Canada) Limited Partnership. BGO is a global real estate investment management advisor, real estate lender, and globally recognized provider of real estate services. BGO is a part of SLC Management, the institutional alternatives and traditional asset management business of Sun Life. For more information, please visit www.bgoproperties.com