Guest Service Representative (3-Month Contract, Part-Time)
St. Vital Centre | Winnipeg, MB
Join Us to Grow, Connect, and Make an Impact.
At BGO Properties, we're dedicated to enhancing personal and professional growth, fostering meaningful connections, and giving back to the communities where we operate.
As one of Canada's premier providers of commercial property management and leasing services, BGO Properties manages a diverse portfolio of over 400 properties, totaling more than 67 million square feet of residential, office, industrial, and retail space. For over 30 years, our clients have trusted us to deliver innovative real estate solutions that create value and support their success.
As part of the global BGO family, we leverage international expertise and local market insights to provide high-quality services. Our experienced team works across a variety of commercial real estate sectors, which ensure every property we manage is a welcoming and functional destination for tenants.
Whether you're launching your career or advancing as a seasoned professional, BGO Properties offers opportunities for professional growth, continuous learning, and leadership development.
Join us and help shape the future of commercial real estate.
The Opportunity
: We are looking for an enthusiastic individual to join our Guest Services team. Our successful candidate will have a passion for customer service and the ability to remain professional and courteous with customers at all times. The candidate must possess strong organizational skills and excellent verbal and written communications.
What you will do:
Provide Customer Service Support to mall patrons and tenants;
Cover reception relief;
Supervise on-site promotion activities;
Respond to customer inquiries;
Process gift card sales, wheelchair and stroller rentals;
Log and control lost and found merchandise;
Balance and complete daily paperwork;
Alert mall security of any emergency issues and provide assistance as required;
Communicate with housekeeping on areas that need clean ups;
Assist the marketing department with the coordination of special event;
Proofread bulletins, ad copy signs and posters;
Assist handling bank deposits, calculating payroll hours and forwarding timesheets to Payroll, and filing.
Other duties as assigned
Who You Are:
The candidate is able to work in a fast-paced environment where organizational skills and accuracy are essential. The candidate can work various shifts with flexible hours. Customer Service experience and Retail Sales experience is considered an asset.
This role requires long periods of time of behind the desk, doing tours around the mall and transporting wheelchairs from storage. This position requires lifting of objects weighing up to 25lb.
Police Clearance -
A criminal verification check is required for employment.
At BGO, we recognize that each employee's unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.
BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at accessibility@bgo.com and include: Job posting #, your name and your preferred method of contact.
We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.
BGO Properties is the Canadian real estate property management and leasing division of BentallGreenOak (Canada) Limited Partnership. BGO is a global real estate investment management advisor, real estate lender, and globally recognized provider of real estate services. BGO is a part of SLC Management, the institutional alternatives and traditional asset management business of Sun Life. For more information, please visit www.bgoproperties.com
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