Guest Service Representative Job in Days Inn

Guest Service Representative

Miramichi, NB, CA, Canada

Apply Now

Job Description

Applicants must currently reside in Miramichi, NB, Canada to be considered.

Take, cancel and change room reservations; Register arriving guests and assign rooms; provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light cleaning duties; Investigate and resolve complaints and claims; Balance cash and complete balance of daily work, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide excellent customer service; Assist clients with special needs; Maintain an inventory of vacancies, reservations, and room assignments.

This position is shift work, applicants must be available for the three shifts: 8am-4pm, 4pm-midnight and midnight until 8:00am to be considered

Job Types: Part-time, Permanent

Pay: $16.00-$16.25 per hour

Experience:

Customer service: 1 year (preferred)
Work Location: In person