Job Description

No Exception Must be Bilingual in French & English

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The Guest Service Agent is the first person our guests come in contact with so it is important for our agents to be pleasant and professional when welcoming guests on arrival. The hotel industry is a fun and exciting place where you have many opportunities for growth and management.

We are looking for candidates who are dependable, reliable, have a strong work ethic, good problem solver, and a team player....if this sounds like you fit the bill, then this position is for you! We provide all the training you need to be part of this team.

Some of the tasks expected are as follows:

Greeting guests, take, cancel and change room reservations, provide information on hotel facilities and services, provide general information about points of interest in the area, process guests' departures, calculate charges and receive payments, balance cash and cash reports and related forms, maintain an inventory of vacancies, reservations and room assignments, follow emergency and safety procedures, clerical duties (i.e. faxing, filing, photocopying), assist clients/guests with special needs, handle wake-up calls, perform light housekeeping and cleaning duties, provide customer service, answer telephone and relay telephone calls. Experience is an asset. This job will turn into a full time position.

Bilingual a must (French & English)

Salary: Starting at $16.00 per hour.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

Dental care Flexible schedule Life insurance On-site parking Vision care
Work Location: In person