Job Description

Front Desk Agent - The Arts Hotel

Charlottetown, PEI

The Arts Hotel is where modern design meets vibrant energy. Located in the heart of Charlottetown's entertainment district, we're a fresh and minimalistic boutique hotel with a lively, welcoming vibe. More than just a place to stay, we're part of the city's creative spirit -- and we're looking for a Front Desk Agent who can bring that same energy to our team.

About the Role

We're searching for an energetic, confident, and service-oriented people person to join our team full-time. You'll be the first point of contact for our guests, ensuring every stay is welcoming, seamless, and memorable. This role is fast-paced and varied, perfect for someone who thrives on both independence and teamwork.

Responsibilities

Greet and register guests with warmth and enthusiasm.

Handle check-ins, check-outs, and reservations (phone, online, and walk-in) with accuracy and attention to detail.

Communicate effectively with all hotel departments to keep operations running smoothly.

Provide friendly and knowledgeable recommendations about Charlottetown's entertainment, dining, and arts scene.

Resolve guest questions or concerns proactively and with confidence.

Process payments and balance transactions with accuracy.

Maintain a clean, professional, and inviting front desk environment.

Uphold hotel security and confidentiality standards.

Contribute to a positive, team-driven atmosphere while working independently when needed.

Qualifications

Outgoing, energetic, and charismatic personality with great communication skills.

Service-oriented, confident, and proactive problem solver.

Comfortable working both independently and as part of a small, dynamic team.

Strong multitasking and organizational skills and attention to detail.

Hospitality or customer service experience an asset (but a great attitude is what matters most)

Proficiency with Microsoft Outlook.

High school graduate.

. University graduate or student.

Perks of Joining The Arts Hotel

Be part of Charlottetown's most vibrant and modern hotel environment

Opportunities for professional growth in hospitality

Employee perks and discounts with local businesses in the entertainment district

If you're ready to bring your energy, confidence, and service-first attitude to The Arts Hotel, we'd love to hear from you.

Schedule:

8-hour shifts, including weekends and holidays

Job Types: Full-time, Part-time

Pay: $16.75-$17.50 per hour

Expected hours: 24 - 40 per week

Benefits:

Dental care Extended health care Paid time off Store discount Wellness program
Work Location: In person