Job Description

Overview

We are seeking a detail-oriented and proactive Guest Experience Ambassador to join our team. The ideal candidate will be responsible for providing comprehensive support, ensuring smooth operations within the dealership environment. This role requires strong organizational and communication skills, proficiency in various software applications, and a commitment to maintaining high standards of accuracy and professionalism.

Responsibilities

Communication

: Ability to answer phone calls in a friendly and welcoming manner. Frequent distribution of communications including emails, webforms, etc

Guest assistance

: Assisting in greeting visitors and directing them to the appropriate person/department

Document preparation

: Writing, typing, editing, light accounting and data entry, etc

Filing

: Setting up and maintaining paper and electronic filing systems

Policy updates

: Updating administrative policies and procedures manuals

Maintaining Customer area

: Ensuring visitor areas are kept clean and that they adhere to Alberni Toyota standards

Qualifications

Proven experience in an customer facing or clerical role is preferred. Strong organizational skills with the ability to manage multiple tasks effectively. Proficiency in Microsoft Office applications (Excel,Word,Outlook) is essential. Excellent proofreading skills with a keen eye for detail. Strong interpersonal skills with the ability to communicate effectively both verbally and in writing. Ability to work independently as well as part of a team in a fast-paced environment.
If you are looking for an opportunity to contribute your skills in a dynamic and supportive workplace environment, we encourage you to apply for this position.

Job Type: Permanent

Pay: $20.00-$23.00 per hour

Benefits:

Employee assistance program Extended health care On-site parking
Application question(s):

Do you currently live in Port Alberni?
Education:

Secondary School (preferred)
Experience:

Front desk: 1 year (preferred) Administrative experience: 1 year (preferred)
Work Location: In person