Job Description

Canada, Manitoba, Winnipeg (Hybrid)

Applications due: 07 Oct, 2025

Job Synopsis

The GSL Operations Associate plays a key role in ensuring the smooth and effective functioning of MCC's Global Service Learning programs. This position works with GSL Program Leads and other staff to provide administrative and logistics support for GSL placements, travel and communication.

Job Details

Salaried Employee -Full Time at 1 FTE

Qualifications

All MCC workers are expected to exhibit a commitment to: a personal Christian faith and discipleship; active participation in a Christian church or Christian community; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.

Essential:

Post-secondary education or certificate in business administration or operations management or similar 3 years of experience in supporting operations, logistics, or program management Excellent written, oral and interpersonal communication skills Excellent communication and cross-cultural collaboration abilities Proficiency in Microsoft Office and database systems Flexibility/willingness to be interrupted and to handle multiple tasks simultaneously Exercise the ability to work independently and as part of a team as necessary Proven organizational skills with strong attention to detail and high level of accuracy Ability to assist with planning and facilitating conferences and gatherings Demonstrated understanding and commitment to anti-oppression principles Demonstrated initiative with the ability to work without direct supervision and to deal with situations and issues persistently and pro-actively Police record check

Preferred:

Experience with international service or volunteer programs Familiarity with MCC's mission and values Helpful: Fluency in Spanish, French, or other languages used in MCC's global programs

Key Responsibilities

Major Responsibilities:

90% Operations & Logistics 10% Facilitation/Training

Duties:

Program Operations & Logistics

Manage operational workflows for GSL placements (YAMEN & SALT), including timelines, documentation, and coordination with GSL Program Leads and regional/provincial, and international program offices. Oversee travel logistics (Seek), visa processes (SALT & YAMEN), and other pre-assignment arrangements for program participants. Maintain systems for tracking placements and assignment/travel-related data.

Facilitation/Training

Assist with planning and implementation of GSL gatherings (Orientation, Re-entry, etc.) Possible travel outside of Canada/U.S. to assist with GSL gathering. (July or August) Assist with identifying and organizing professional development opportunities for GSL participants including development of resources that foster personal, professional, and spiritual growth.

Other

Ensure that the Gospel of Jesus Christ is exemplified in the performance of all job responsibilities and through personal example. Participate in regular staff meetings, spending time in devotions and prayer with all in attendance in local MCC setting. Model nonviolent peacemaking through daily interactions with staff and the public. Participate in a local church and gatherings, being willing to use their gifts within the local faith community. Other duties as assigned

Contact/Relationships:

This position will have direct contact with multiple MCC departments in Canada and the U.S., participants (prospective, actual, and alumni), international program, provincial and regional offices. They may also have contact with service providers and MCC constituents.

Supervision:

no direct reports

Complexity/Competencies:

The position requires coordination across multiple departments and stakeholders, balancing standardized processes with adaptability. While the role follows established procedures, it also requires initiative to improve workflows, track data, and problem solve in real time.

Independent Action:

This role has autonomy in managing logistics, timelines, and day to day problem solving, while deferring strategic decisions to the GSL Director and Program Leads.

Initiative and Ingenuity:

The position requires proactive planning, creativity in problem solving, and attention to process improvements for efficiency and effectiveness.

Communication/Interpersonal

Skills:

Depth:

Standard requests, verification, and explanation of policies, procedures, or regulations.

Leadership:

Occasionally leads aspects of facilitation/training or coordination of gatherings.

Scope:

Frequent communication between Program Leads, participants, and stakeholders.

Mental/Physical/Visual Demand:

High concentration and attention to detail required. Moderate stress due to balancing multiple priorities and interruptions.

End

Result

:

This role directly impacts MCC departments, GSL participants, and external stakeholders by ensuring smooth program delivery, accurate documentation, and efficient operations.

Start Date

01 Nov, 2025

Salary Details

Base salary: $54,116

Benefits

MCC Canada (MCCC) has a Group Benefit plan which is paid by MCCC, it includes; Supplemental Medical/Dental/Vision, Employee Life Insurance, AD&D, global medical assistance, RRSP contribution match, Employee Accidental Death, Dismemberment and Specific Loss, and Dependent Life Insurance. Long Term Disability is employee paid. Critical Life Insurance is available at employee discretion and employee paid. These benefits are effective on your first day of employment with MCC Canada.

Location Description

This position is available on a hybrid structure based in the Winnipeg office.
Winnipeg is a city of approximately 835,000 people located on the Red River, 112 kilometers north of the U.S. border. Being near the centre of Canada, it is a major transportation hub. The city's population is diverse and has the largest urban Indigenous population in Canada. English is the most common language spoken in Winnipeg, while also being home to a large francophone population. Tagalog, German, Mandarin or Cantonese, Ukrainian and Punjabi are other top languages spoken.