Job Description

Location:
Vancouver, BC, CA, V6B 3K9 Toronto, ON, CA
Req ID: 49153
Jobs by Category: Digital
Job Function: Marketing
Status: Full Time
Schedule: Regular

Description

---------------

Join our team and what we'll accomplish together

Join the Digital Sales & Marketing team at TELUS, where we're on a mission to reimagine omnichannel experiences and make digital the channel of choice. We're focused on creating seamless, personalized, and intuitive experiences that drive digital engagement, e-commerce growth, and conversion improvement. Through our customer-centric approach, we aim to optimize investment and improve our customer's ability to seamlessly interact across all of our touchpoints. As part of the Consumer Marketing & Channels organization, our team is guided by a vision to drive market leadership and unlock the potential in our communities, customers, and team members. If you're passionate about digital innovation and customer experience, we'd love to have you join our team!



This is a full-time permanent position.

Here's the impact you'll make

As the Growth Manager - Digital Acquisition, you will manage a team of passionate growth marketers owning the digital acquisition strategy and execution roadmap across TELUS.com, the TELUS App and Koodo.com. You will collaborate with cross-functional partners including Marketing, Paid Media, 1:1 Communications and Digital Sales to increase customer acquisition through TELUS' digital properties. You'll remove blockers, prioritize roadmap initiatives, and empower your pod to drive measurable growth.

Here's how

Blend creative thinking with analytical synthesis to develop and implement strategies that increase user acquisition and digital growth. Define and own the digital acquisition roadmap across product categories (TELUS Mobility, Home Solutions, Emerging, Koodo). Drive influence across Paid and Owned channels, ensuring effective digital journeys and experiences. Oversee strategic planning and campaign execution aligned with omnichannel acquisition efforts. Lead coordination of digital-only event campaigns and Web as Product strategies for prospects. Collaborate closely with Digital Sales and UX on optimizing pre-checkout and eligibility flows. Support cross-functional testing of digital-exclusive messaging, offers, and creative variations. Track and report digital's role in influencing new customer acquisition, including app-driven wins.

Qualifications

------------------

You're the missing piece of the puzzle

6-8 years of experience in digital marketing, growth, or ecommerce acquisition. Excellent stakeholder communication and multitasking ability. Strong understanding of omnichannel media and performance marketing. A proactive and experimental approach to finding new ways to drive digital growth. Experience leading cross-functional teams and managing complex project workflows. Exceptional communication and prioritization skills Comfortable working in a fast-paced, agile environment with cross-functional teams

We want to work with people who:

Share our passion for all things digital Thrive in an agile, lean, and fast-paced environment See things from the customer's point of view Are curious, collaborative, and constantly learning Embrace diversity and value new ideas Use data to inform content decisions and measure impact

What you can expect from us

An environment where your ideas are valued and acted upon Flexible work hours and hybrid work environment A casual, inclusive, and collaborative culture Annual volunteer opportunities and community initiatives Snacks, team lunches, and social events (virtual and in-person) A strong and supportive digital content practice


Salary Range: $102,000-$154,000
Performance Bonus or Sales Incentive Plan: 20%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:


Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family Flexibility to work in-office, virtually or a combination of both Generous company matched pension and share purchase programs Opportunity to give back to communities in which we work, live and serve Career growth and learning & development opportunities to develop your skills And much more ...

A bit about us

------------------


We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.


You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.


Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.