Job Description

Company Overview

Our Values
At TD we\'re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes \xe2\x80\xa6 because when colleagues feel their best, they\'re more likely to do their best.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they\'ll always have access to the TD community and experience our culture of care.

Who We Are
TD is one of the world\'s leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is a customer obsessed organization, and we are deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you\'ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we\'re here to support you towards your goals. As an organization, we keep growing - and so will you.

Department Overview

At HR Operations, a dynamic team ensures that everything runs smoothly behind the scenes by managing employee life-cycle activities in compliance with standard policies and legislation. By providing accurate day-to-day operational needs, we are looking for professionals who can ensure accuracy in processing requests and in a timely manner to minimize the impact to TD\'s greatest asset, its employees. We are looking to expand our team to shape the future of TD and the possibilities are exciting.

Join TD HR Operations and think like a customer, act like an owner, innovate with purpose and execute like a professional.

Job Requirements

• Undergraduate degree, ideally in Human Resources or a related field
• Over 7 years of related experience in a fast-paced environment, ideally 3 or more years as a people manager for a large team, including a blend of individual contributors and other managers
• Advanced knowledge of business processes and operations, risk, change and project methodologies, organizational practices and business transformation
• Expertise in using software tools, windows applications, data analysis and reporting techniques
• A strong team leader who can negotiate and influence key partners including employees
• Aptitude in exercising sound judgment while making decisions and handle confidential information with discretion
• Ability to work collaboratively and communicate effectively in both oral and written form
• Experience managing leaves and/or workplace accommodations is ideal
• Familiarity of TD\'s Workplace Accommodation and Leaves policies is an asset

Hours

37.5

Job Details

Are you a visionary who can lead a sizeable team to meet project deliverables? Do you excel in directing and coaching team to drive work quality while continually developing and improving team skills? Do you enjoy connecting with a range of partners, championing the benefits of change and managing expectations from human resource operations? If so, then this is the people management opportunity you are looking for.

As Group Manager II, HR Operations, Leave Administration and Workplace Accommodations, you would be supervising a gamut of high-risk activities that ranges from medium to long term timeframe. In a typical day, you will:

• Lead a large team with both a team manager and individual contributors and direct reports and mentor them in performing leave administration or workplace accommodation functions and activities seamlessly and timely
• Act as a consultant to business partners in HR, Technology, and Finance by monitoring services and delivering optimal customer service nationwide
• Identify and recommend key opportunities and liaise with system support to oversee the execution, testing and implementation of improvements or new processes, technologies and operating models
• Act as the highest point of contact in identifying, managing and mitigating risks by staying knowledgeable about processes, emerging trends, and evolving regulatory requirements to protect the interests of the organization
• Apply leadership skills in mentoring the team through process transitions, supporting adherence, tracking and realizing benefits to meet service level agreements while aligning with Bank and industry codes of conduct
• Build the value and expertise of team by providing both leadership in hiring process, addressing challenges, reviewing performances and providing development opportunities to achieve common goals
• Build positive, diverse and open work environment by continually improving the efficiency, sharing deep knowledge and skills, and encouraging the team to deliver results
• Be the brand ambassador for your team, bank, industry and community #LI-Hybrid

Workplace Model

Hybrid

Inclusiveness

Our Commitment to Diversity, Equity, and Inclusion
At TD, we\'re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We\'re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

How We\'re Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That\'s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It\'s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

Accommodation
Your accessibility is important to us. Please let us know if you\'d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Business Line

Corporate

Job Category - Primary

Human Resources

Job Category(s)

Human Resources

Job Family

HR Operations

Time Type

Full Time

Employment Type

Regular

Pay Details

We\'re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.

TD Bank