This role is responsible for generating new revenue for the Edmonton Elks Football Club across all ticket products, including group tickets, premium seating, season seats, and more, with a primary focus on B2B sales and group tickets. This position is ideal for a motivated sales professional who excels at consultative selling, thrives in a fast-paced sports and entertainment environment, and is passionate about building meaningful relationships and creating impactful experiences for fans and clients.
Job Duties
Drive revenue by selling all Edmonton Elks Football Club ticket products, including group tickets, premium seating, season seats, ticket packages, and single game tickets
Prospect and qualify new leads through calls, meetings, emails, networking events, and referrals to build a strong sales pipeline
Develop and maintain relationships with corporate clients through regular communication (phone, email, text, and in-person meetings)
Present customized ticket and experience packages that align with the unique needs of corporate and group clients
Create, develop, and execute sales campaigns and group initiatives to support revenue growth
Manage and maintain CRM and pipeline effectively
Consistently achieve and exceed individual sales objectives and performance targets set by manager
Meet or exceed daily outreach and touchpoint requirements
Provide outstanding customer service during all fan and client interactions, addressing concerns in alignment with the Club's policy
Collaborate with stadium operators or other stakeholders to ensure the successful execution of sales initiatives
Prepare and submit required sales reports, updates, and other administrative tasks
Actively participate in sales meetings, training programs, 1:1s with manager, and networking events
Coordinate with other departments on deliverables to maximize sales opportunities
Support the customer service team with retention initiatives or high-volume campaigns as needed
Other duties as assigned
Game Day Duties:
Work all Edmonton Elks home games
Assist in premium and other required areas to ensure client and fan satisfaction
Coordinate with stadium operators as required
Visit and engage with key clients and contacts
Support ticketing sales in the Team Store as needed
Participate in set-up and tear-down, including physical labour (must be able to lift 50+ lbs regularly)
Skills & Abilities
High level of professionalism, integrity, and discretion when handling client relationships and confidential information
Excellent interpersonal, communication, and presentation skills
Strong prospecting, relationship-building, and negotiation abilities
Self-motivated and goal-oriented with excellent time management skills
Archtics and HubSpot or other CRM software experience would be an asset
Must be able to operate in a highly dynamic environment
Proficient with Microsoft Office applications
Proven track record of achieving aggressive sales quotas and meeting and surpassing these targets
Ability to work effectively both independently and as part of a team
Requirements
2-3 years of sales experience
(preferably in local sports, entertainment, hospitality, or B2B environments)
Willing and able to work evenings, weekends, and holidays as required
Valid driver's license and access to a reliable vehicle
Experience with sports ticket selling is considered an asset
Completion of a post-secondary diploma or degree
Be part of a passionate and dedicated team working to create unforgettable moments for fans and partners. This is more than a sales job; it's a chance to grow your career in professional sports, make meaningful connections, and help shape the fan experience.
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