Job Description

Edo Japan Restaurants Ltd. is looking for a Customer Service Specialist to work in our Vellore Village Vaughan, ON location.

Requirements:

Must be available to work on weekends and weekdays

Must be able to work in the fast-paced kitchen,

Guest Experience Specialists

are the friendly faces that create LEGENDARYguest experiences during every customer transaction, every day! Simply put, our Guest Experience Specialists are "guest-obsessed"! They create a welcoming and engaging environment from the moment a customer enters the restaurant to the "Thank you, see you next time" upon leaving. Guests depart Edo feeling appreciated, satisfied and look forward to coming back day after day! Must be able to lift 50 pounds and stand for long periods of time Must be able to communicate effectively with the kitchen staff, management, and other employees Reliable transportation and willingness to be on-call.
Responsibilities:

Prepare food for service (including fryers, Sushi, etc.)

Engage and interact with customers creating an inclusive and legendary guest experience Mastering knowledge of our menu, promotions and limited time offers to respond to customer questions and make suggestions Accurately enter orders through our POS system, receive payments and updates on customer orders Ensure the efficient flow of orders to and from the kitchen, with the correct priority Assist in the final preparation of dishes to ensure accuracy, temperature and high-quality presentation before handing to the customer Resolve customer concerns and inquiries in a prompt and respectful manner Ability to make excellent decisions under pressure that positively impacts the guest experience. Maintaining a safe, clean and clutter-free dining and work environment Pride yourself on meal presentation and carefully package food for dine-in and take out Ability to make excellent decisions under pressure that positively impacts the guest experience Previous restaurant experience and food handling certificate preferred Replenish stock for both front and back end Other duties as required
Benefits:

Competitive wages with overtime opportunities (no cap on hours)

*Employee discount available
*Training and development opportunities provided
*Positive and supportive work environment

To apply, please submit your resume to

edovaughan@gmail.com

. Only selected candidates will be contacted.

Thank you for considering Edo Japan Restaurants Ltd. as your next career opportunity!

Job Types: Full-time, Part-time

Pay: $17.20-$20.00 per hour

Benefits:

Discounted or free food Flexible schedule On-site parking Store discount
Education:

Secondary School (preferred)
Experience:

Restaurant: 1 year (required)
Language:

English (preferred)
Licence/Certification:

Food Handler Certification (preferred)
Work Location: In person