Job Description

Job Summary

Greets and seats customers, receives payment and assists service personnel as needed to ensure customer satisfaction.

Job Functions

Greets and welcomes all customers immediately upon arrival and verifies number in their party. Determines special needs, e.g., high chairs, special menus. Collects payment from customers immediately, in accordance with established cash handling procedures. Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day. Keeps host area stocked and clean, e.g., reservation book, crayon and take our menus. Handles incoming telephone calls immediately, and takes to go orders as appropriate. Maintains proper supply of clean menus. Periodically supplies customers with initial beverage suggestions and provides beverage order and refills. Assist service personnel in clearing and setting tables. Performs cleaning and stocking duties as assigned. Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received. Assists other service personnel as needed.

Accountabilities

Customer are greeted and seated in the order in which they arrive in a pleasant and courteous manner following company service expectations and timing standards.

Qualification Standards

Must be able to observe and differentiate between monetary denominations. Ability to communicate with customers. Must have sufficient mobility to more and/or operate in work area.
Job Type: Part-time

Pay: From $17.85 per hour

Experience:

working with people: 1 year (required) Guest services: 1 year (required)
Work Location: In person