Graphics And Prepress, Customer Service For Print Company

Burnaby, BC, CA, Canada

Job Description

Position available for a graphics/prepress operator familiar with print production. We are a local commercial print shop who supplies print and signage needs to business customers. We have a casual, team oriented environment, where we support each other when needed.

You are a self motivated, hard working individual, with a willingness to learn and improve. You are professional and enjoy working with people to help them find the best print solutions. Note that this position is primarily preparing files and setting it up for print and conversing with customers on a daily basis. Customer service, with a mix of design/layout and hands-on work.

Responsibilities include but not limited to:
- answering phone calls, emails, online inquiries
- prepress, preparing files with correct bleed, colour correction, sizing and layout per print requirements
- order processing, talking to customers and advising them on the best product solutions
- supporting with administrative duties: invoicing, packaging, courier
- purchasing, dealing with vendors, acquiring quotes
- learning about all the print products we produce, different papers & substrates, understanding colour basics so you may advise customers
- quoting, basic pricing calculations for various products
- design layout for brochures, books, business cards, menus, logos etc.
- other duties as needed

Required Skills:
- at least 1 year experience print production is required
- proficient in ms word, excel, powerpoint
- must have good math skills necessary for understanding basic pricing, numbering, reading spreadsheets
- advanced knowledge of Adobe software, specifically Indesign, Illustrator, Acrobat
- understanding colour profiling, separations, transparencies, cmyk/rgb
- good eye, great attention to detail
- advanced fluency in english written/oral
- ability to learn tasks quickly and work independently
- must be able to work in a fast paced environment, handling multiple tasks and react quickly to a changing requests or tight deadlines
- completion of secondary school
- punctual, dependable

Bonus Skills:
- photoshop, canva
- web design
- social media marketing

Please submit your resume, portfolio and cover letter explaining your reason for applying. Applications who do not include a letter, may not be reviewed.

Starting wage based on experience, with 3 month review and benefits and health spending account.

Job Types: Full-time, Part-time, Permanent

Pay: $23.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Disability insurance Extended health care Life insurance Vision care
Flexible language requirement:

French not required
Schedule:

8 hour shift Monday to Friday
Education:

Secondary School (required)
Experience:

Graphic design: 1 year (required) Print Shop: 1 year (preferred) Customer Service: 1 year (required)
Language:

English fluently at high level (required)
Licence/Certification:

BC Driver's License (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD2485101
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Burnaby, BC, CA, Canada
  • Education
    Not mentioned