Job Description

Gerant(e) des Installations - CVAC Residentiel

Allard & Emond Inc. - Ville Saint-Laurent, QC

A propos d'Allard & Emond

Allard & Emond est une entreprise de CVAC residentiel en pleine expansion, reconnue pour la qualite de ses installations et l'experience exceptionnelle offerte a ses clients dans le Grand Montreal. Nos equipes interviennent sur des projets residentiels haut de gamme : thermopompes centrales, systemes muraux, remplacements de fournaises et solutions de qualite de l'air interieur.

Nous investissons dans la formation, la technologie et le developpement de nos talents afin de batir la marque de services residentiels la plus respectee a Montreal.

Dans le cadre de notre croissance, nous recherchons un(e)

Gerant(e) des Installations

passionne, structure et oriente terrain, qui souhaite avoir un impact concret sur la qualite des installations et l'evolution de notre equipe.

Votre role

En tant que

Gerant(e)

des Installations, vous serez responsable de l'ensemble des operations quotidiennes d'installation en CVAC residentiel. Vous jouerez un role cle dans :

l'encadrement et le developpement des installateurs et apprentis ; la qualite et la securite des travaux ; la planification des projets ; la collaboration avec les ventes, la repartition et l'entrepot ; l'amelioration continue des processus.
Vous etes un leader naturel qui aime structurer, optimiser et faire grandir une equipe ? Ce poste est pour vous.

Ce que vous ferez au quotidien

Leadership & developpement des equipes

Encadrer, mobiliser et faire progresser l'equipe d'installation. Effectuer des visites de chantiers et des accompagnements individuels. Participer au recrutement et a l'integration des nouveaux talents. Instaurer une culture axee sur la qualite, l'efficacite et l'amelioration continue.

Gestion des operations

Planifier les horaires quotidiens et hebdomadaires en collaboration avec la repartition, les ventes et l'entrepot. S'assurer que le materiel, les equipements et les permis sont prets pour chaque installation. Suivre le deroulement des travaux et soutenir les equipes en cas de defis techniques ou logistiques. Garantir le respect des normes de securite, des codes du batiment du Quebec et des exigences de la RBQ.

Qualite & securite

Realiser des inspections de chantiers afin d'assurer des installations impeccables. Appliquer les meilleures pratiques en matiere de sante et securite. Gerer les retours, rappels ou enjeux lies aux installations et aux garanties.

Suivi administratif & indicateurs de performance

Suivre les couts, la productivite, les taux de completion et les KPI lies aux installations. Valider les feuilles de temps, notes de travaux et documents dans ServiceTitan. Produire des rapports clairs a la direction et recommander des ameliorations operationnelles.

Collaboration interequipes

Valider la faisabilite technique des projets avec les ventes. Travailler en etroite collaboration avec le contremaitre pour la gestion de l'inventaire et du stock de camion. Assurer une communication fluide avec le service a la clientele avant, pendant et apres les travaux.

Profil recherche

Experience

Minimum de 5 ans dans un role de gestion dans un environnement technique (CVAC ou connexe).

Competences & qualites

Leadership mobilisateur et sens aigu de la communication. Organisation exemplaire et habilete a gerer plusieurs priorites. Approche orientee client et capacite a vulgariser des concepts techniques. Esprit analytique et talent pour resoudre des problemes dans un contexte dynamique.

Autres exigences

Permis de conduire valide. Bilinguisme anglais/francais (un atout majeur).

Pourquoi joindre Allard & Emond ?

Salaire concurrentiel selon l'experience. Assurances sante et dentaire. Formation continue et possibilites de developpement professionnel. Horaire stable, travail a l'annee. Role cle au coeur de la croissance du departement d'installations #1 en CVAC residentiel a Montreal.
----

Install Manager - Residential HVAC

Allard & Emond Inc. - Ville Saint-Laurent, QC

About Allard & Emond

Allard & Emond is one of the fastest-growing residential HVAC companies in the Greater Montreal. We specialize in premium residential installations, including ducted heat pump systems, ductless systems, furnace replacements, and indoor air quality solutions. As we scale toward becoming Montreal's leading home-services brand, we are investing heavily in training, technology, and strong leadership.

We are looking for a hands-on, highly organized

Install Manager

to lead our installation division, elevate quality standards, and develop our team of installers and apprentices.

Position Summary

The Install Manager oversees all day-to-day residential HVAC installation operations, ensuring that every system is installed safely, efficiently, and according to Allard & Emond standards. This leader will coach and motivate installation teams, conduct job-site quality inspections, coordinate with sales and dispatch, and ensure all jobs are completed on time, on budget, and with exceptional customer satisfaction.

This is an office leadership role for someone with strong organizational, communication and managerial skills.

Key Responsibilities

Leadership & Team Development

Lead, motivate, and mentor the installation team (installers, apprentices, and lead techs). Conduct regular ride-alongs, job-site visits, and one-on-one coaching sessions. Support hiring and onboarding of new installation team members. Foster a culture of accountability, efficiency, and continuous improvement.

Operational Management

Coordinate daily and weekly installation schedules with dispatch, sales, and warehouse teams. Ensure materials, equipment, and permits are prepared and staged ahead of installation days. Monitor job progress and support crews with technical or logistical obstacles. Ensure compliance with Quebec construction codes, safety regulations, and RBQ standards.

Quality Control & Safety

Perform job-site inspections to verify installation quality. Enforce safety standards and ensure all installations follow manufacturer guidelines and local regulations. Lead investigation and resolution of installation-related callbacks or warranty issues.

Administrative & KPI Management

Track job costs, labour utilization, completion rates, and installation KPIs. Review and approve timecards, job notes, and installation documentation. Provide reporting and insights to the leadership team on performance, quality trends, and improvement opportunities.

Cross-Department Collaboration

Work closely with the Sales team to validate job feasibility and ensure accurate scope of work. Partner with the Foreman on inventory levels, truck stock, and staging. Collaborate with Customer Service to ensure smooth pre- and post-installation communication.

Qualifications & Requirements

Experience

Minimum

5 years of management experience

in a technical field

Soft Skills

Strong leadership and communication skills. Highly organized with excellent time-management abilities. Customer-focused mindset with ability to explain technical concepts clearly. Problem-solver who thrives in a fast-paced and growing company.

Other Requirements

Valid driver's licence.

Bilingual (English/French)

strongly preferred.

What We Offer

Competitive salary based on experience. Health/dental benefits. Training and professional development. Full-time year-round work with stable schedule. Opportunity to play a key role in building the #1 residential HVAC install department in Montreal.
Job Type: Full-time

Benefits:

Dental care Disability insurance Life insurance Paid time off Vision care
Work Location: In person